Customer Growth Professional

Provide regular market research plans, actions, trends, and competitors activities and create market reports and update them regularly to provide insights on the market status and assist in the decision-making process.Gathering and analyzing data and creating reports and dashboards to present information and KPIs to optimize CVM activities and accelerate...

Key Responsibilities Learn how to build and maintain trusted relationships with assigned (Tier 2) clients to achieve overall customer health and growth.Serve as a focal point for client when it comes to meeting client’s business and technical expectations (technical escalations, services/product adoption, communicate customer feedback and ideas to...

Fresh graduate or currently pursuing a degree in Economy, Business and management, administration, or related discipline.Strong interest in customer-facing jobs.Analytical mindset with the ability to interpret data and draw meaningful conclusions.Excellent communication skills, both written and verbal.Proficiency in Office 365 and Excel is a...

The role will be in charge of many other Marketing and Sales activities such as:- Research and identify new business opportunities - including new markets, customers, and growth areas- Conduct marketing intelligence of the market and competitors- Assist in developing a growth strategy focused both on financial gain and customer satisfaction- Arrange and...

· Managing a team of CS Managers to achieve company’s objectives.· Oversee and manage existing client portfolios.· Execute strategic initiatives to attain revenue growth,· Sustain business growth and profitability by maximizing value.· Analyze customer data to improve customer experience.· Deliver solution...

Develop client portfoliosImprove and sustain business growthUse data collection and analysis to improve the customer experienceTrain customer support representativesImplement specific strategies for both sales and customer service

Develop and manage client portfolios.Sustain business growth and profitability by maximizing value.Analyze customer data to improve customer experience.Hold product demonstrations for customers.Improve onboarding processes.Evaluate and improve tutorials and other communication infrastructure.Mediate between clients and the organization.Handle and resolve...

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.

A very friendly and relaxed work environment, with flexible hours,A world-class team that you can learn a lot from,Attention to your personal and professional growth,Competitive compensation,Transparency across the company,A team that often has interesting, entertaining, educational, and thought-provoking discussions,First-class health insurance.

Maintaining a positive, empathetic, and professional attitude towards customers at all timesResponding promptly to customer inquiries through various channelsAcknowledging and resolving customer complaints in a professional mannerKeeping records of customer interactions, comments, and complaintsCommunicating and coordinating with colleagues as...

Customer Service Agent at Ultra Maritime Services (UMS) Part of Baconi Group– Jordan office.We are looking for a sharp professional to manage customer queries.Key skills:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Ability to stay calm when customers are stressed or upset.Excellent communication and...

Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions, transactions,...

Improving customer service experience, create engaged customers and facilitate organic growth.Supervise day-to-day operations in the customer service department.Taking ownership of customers issues and following problems through to resolution.Setting a clear mission and deploying strategies focused towards that mission.Develop service procedures, policies...

Orchestrate a high volume of quality engagements via phone, email, social media, and other mechanisms to maximize impact on customer success within a defined territoryBuild relationships and collaborate with sales teams and both internal and external partners to achieve renewal and expansion of the business relationship with customersIn collaboration with...

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...

An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate andprofessional customer service to all Amazon customers. This vital position requires an action-oriented,flexible problem-solver who will assist customers in expediting orders and correcting post-salesproblems. Associates communicate with customers primarily...

Handing a high volume of in-bound calls and greet customers in a courteous and professional manner.Assess and evaluate customer concerns and resolve their problems in an efficient and timely manner.Provide product and service information to our customers.Promote products and services by understanding customer needs and interest and providing them with the...

Communicating with customers by making and receiving outbound and inbound calls, and handling customers visits and queries. Maintaining professional internal and external relationships that meet company core values.Generating and assessing new leads.Maintaining broad and in-depth knowledge of the product, its features, and pricing plans.Working with the...

- You will be the point of contact for a few existing customers- You’ll approach new leads with a structured sales pitch.- You'll be cold calling small businesses and arranging 1 on 1 meetings- Develop a structured sales pitch that brings out the product’s value, and communicates to the potential customer how this will help improve their...

Perform the assigned duties as per the set policies and procedures in order to achieve the department goals.Perform the assigned duties as per the set policies and procedures in order to achieve the department goals.Handle and answer customer' inquiries, questions and requests regarding products, orders, and returns through all communication channels...