Customer Growth Professional
1 month ago
- Provide regular market research plans, actions, trends, and competitors activities and create market reports and update them regularly to provide insights on the market status and assist in the decision-making process.
- Gathering and analyzing data and creating reports and dashboards to present information and KPIs to optimize CVM activities and accelerate customers’ value.
- Developing, implementing, and managing cross-selling and up-selling campaigns using all available channels to increase revenues, offer extra value, and enhance the active base percentages.
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Customer Growth Professional
1 month ago
Amman, Jordan Zain Jordan Full timeProvide regular market research plans, actions, trends, and competitors activities and create market reports and update them regularly to provide insights on the market status and assist in the decision-making process.Gathering and analyzing data and creating reports and dashboards to present information and KPIs to optimize CVM activities and accelerate...
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Customer Growth Intern
1 month ago
Amman, Jordan INFOBIP Full timeKey Responsibilities Learn how to build and maintain trusted relationships with assigned (Tier 2) clients to achieve overall customer health and growth.Serve as a focal point for client when it comes to meeting client’s business and technical expectations (technical escalations, services/product adoption, communicate customer feedback and ideas to...
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Customer Growth Intern
1 month ago
Amman, Jordan INFOBIP Full timeFresh graduate or currently pursuing a degree in Economy, Business and management, administration, or related discipline.Strong interest in customer-facing jobs.Analytical mindset with the ability to interpret data and draw meaningful conclusions.Excellent communication skills, both written and verbal.Proficiency in Office 365 and Excel is a...
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Sales Business Growth Specialist
1 month ago
Amman, Jordan Arcadia Management Consulting Full timeThe role will be in charge of many other Marketing and Sales activities such as:- Research and identify new business opportunities - including new markets, customers, and growth areas- Conduct marketing intelligence of the market and competitors- Assist in developing a growth strategy focused both on financial gain and customer satisfaction- Arrange and...
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Director of Customer Success
1 month ago
Amman, Jordan Tarjama Full time· Managing a team of CS Managers to achieve company’s objectives.· Oversee and manage existing client portfolios.· Execute strategic initiatives to attain revenue growth,· Sustain business growth and profitability by maximizing value.· Analyze customer data to improve customer experience.· Deliver solution...
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Customer Success Specialist
1 month ago
Amman, Jordan POSRocket Full timeDevelop client portfoliosImprove and sustain business growthUse data collection and analysis to improve the customer experienceTrain customer support representativesImplement specific strategies for both sales and customer service
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Customer Success Manager
1 month ago
Amman, Jordan Explorance Full timeDevelop and manage client portfolios.Sustain business growth and profitability by maximizing value.Analyze customer data to improve customer experience.Hold product demonstrations for customers.Improve onboarding processes.Evaluate and improve tutorials and other communication infrastructure.Mediate between clients and the organization.Handle and resolve...
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Customer Success Executive
1 month ago
Amman, Jordan Maqsam Full timeA very friendly and relaxed work environment, with flexible hours,A world-class team that you can learn a lot from,Attention to your personal and professional growth,Competitive compensation,Transparency across the company,A team that often has interesting, entertaining, educational, and thought-provoking discussions,First-class health insurance.
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Customer Service
1 month ago
Amman, Jordan InfotoIntell Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.
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Customer Service Executive
1 month ago
Amman, Jordan BitOasis Full timeMaintaining a positive, empathetic, and professional attitude towards customers at all timesResponding promptly to customer inquiries through various channelsAcknowledging and resolving customer complaints in a professional mannerKeeping records of customer interactions, comments, and complaintsCommunicating and coordinating with colleagues as...
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Customer service agent
1 month ago
Amman, Jordan Baconi Group Holding Full timeCustomer Service Agent at Ultra Maritime Services (UMS) Part of Baconi Group– Jordan office.We are looking for a sharp professional to manage customer queries.Key skills:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Ability to stay calm when customers are stressed or upset.Excellent communication and...
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Customer Service
4 weeks ago
Amman, Jordan Aumet Full timeMaintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions, transactions,...
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Senior Customer Care Manager
1 month ago
Amman, Jordan Saferoad Information Technology Co. Ltd Full timeImproving customer service experience, create engaged customers and facilitate organic growth.Supervise day-to-day operations in the customer service department.Taking ownership of customers issues and following problems through to resolution.Setting a clear mission and deploying strategies focused towards that mission.Develop service procedures, policies...
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Professional Broker
1 week ago
Amman, Jordan Kaufman Financial Group Full timeBuild agent and broker relationships, find sources, and be creative in placing risks and identifying product opportunitiesHandle accounts of all sizes, must be willing to work towards handling larger accounts independentlySeek opportunities to access and cultivate new brokerage markets and productsTravel and entertain clients and prospectsWork independently,...
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Customer Success Advisor
1 month ago
Amman, Jordan myGwork Full timeOrchestrate a high volume of quality engagements via phone, email, social media, and other mechanisms to maximize impact on customer success within a defined territoryBuild relationships and collaborate with sales teams and both internal and external partners to achieve renewal and expansion of the business relationship with customersIn collaboration with...
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Senior Customer Support Officer
1 month ago
Amman, Jordan umniah Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...
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Customer Service Associate
1 month ago
Amman, Jordan Amazon Full timeAn Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate andprofessional customer service to all Amazon customers. This vital position requires an action-oriented,flexible problem-solver who will assist customers in expediting orders and correcting post-salesproblems. Associates communicate with customers primarily...
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Customer Service Advisor
1 month ago
Amman, Jordan Zain Jordan Full timeHanding a high volume of in-bound calls and greet customers in a courteous and professional manner.Assess and evaluate customer concerns and resolve their problems in an efficient and timely manner.Provide product and service information to our customers.Promote products and services by understanding customer needs and interest and providing them with the...
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Customer Service Officer
2 weeks ago
Amman, Jordan liwwa Full timeCommunicating with customers by making and receiving outbound and inbound calls, and handling customers visits and queries. Maintaining professional internal and external relationships that meet company core values.Generating and assessing new leads.Maintaining broad and in-depth knowledge of the product, its features, and pricing plans.Working with the...
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Junior Sales Customer Success Specialist
1 month ago
Amman, Jordan Buttercloud Full time- You will be the point of contact for a few existing customers- You’ll approach new leads with a structured sales pitch.- You'll be cold calling small businesses and arranging 1 on 1 meetings- Develop a structured sales pitch that brings out the product’s value, and communicates to the potential customer how this will help improve their...