Customer Service
1 week ago
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
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Customer service staff
2 weeks ago
Amman, Jordan Specialized Leasing Company Full timeServes customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services.
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Customer Service Advisor
3 weeks ago
Amman, Jordan Zain Jordan Full timeHanding a high volume of in-bound calls and greet customers in a courteous and professional manner.Assess and evaluate customer concerns and resolve their problems in an efficient and timely manner.Provide product and service information to our customers.Promote products and services by understanding customer needs and interest and providing them with the...
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Customer Service Associate
3 weeks ago
Amman, Jordan Amazon Full timeAn Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate andprofessional customer service to all Amazon customers. This vital position requires an action-oriented,flexible problem-solver who will assist customers in expediting orders and correcting post-salesproblems. Associates communicate with customers primarily...
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Customer service agent
3 weeks ago
Amman, Jordan Baconi Group Holding Full timeCustomer Service Agent at Ultra Maritime Services (UMS) Part of Baconi Group– Jordan office.We are looking for a sharp professional to manage customer queries.Key skills:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Ability to stay calm when customers are stressed or upset.Excellent communication and...
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Head of Customer Service
2 days ago
Amman, Jordan jeeny Full timeAbout Jeeny:Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in...
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Customer Service Officer
1 day ago
Amman, Jordan liwwa Full timeCommunicating with customers by making and receiving outbound and inbound calls, and handling customers visits and queries. Maintaining professional internal and external relationships that meet company core values.Generating and assessing new leads.Maintaining broad and in-depth knowledge of the product, its features, and pricing plans.Working with the...
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Customer Service Specialist
2 weeks ago
Amman, Jordan INGOT Broker Limited Full timePromptly responding to customer queries via email, live chat, video, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers’ issues.Identifying common problems and escalating them to management, along with...
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Customer Service Agent
2 days ago
Amman, Jordan jeeny Full timeAbout Jeeny:Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in...
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Customer Service Executive
3 weeks ago
Amman, Jordan BitOasis Full timeMaintaining a positive, empathetic, and professional attitude towards customers at all timesResponding promptly to customer inquiries through various channelsAcknowledging and resolving customer complaints in a professional mannerKeeping records of customer interactions, comments, and complaintsCommunicating and coordinating with colleagues as...
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Customer Service Manager
3 weeks ago
Amman, Jordan Nuqtat Al Taknalojia Full timeDelivering a comprehensive service to enquiring customersPossibly delegating certain customer enquiries to specific teamsManaging a large number of incoming calls and emailsManaging customers’ accountsKeeping a record of customer interaction and details of actions takenCommunicating with internal teams to discuss sales targetsGenerating sales leads,...
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Customer Service Agent
3 weeks ago
Amman, Jordan Basket Full timeCreate an exceptional, personalized service experience for users. Provide positive, fast, and complete support resolutions to users via various access channels. Provide support to both shoppers and customers. Identify common trends within support interactions and escalate appropriately. Ability to quickly identify and resolve customer inquiries. Act with...
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Cashier Customer Service
3 weeks ago
Amman, Jordan Abdeen Full time*Proven experience as a cashier and customer care representative, with at least [2] years of experience*Excellent communication and customer service skills*Ability to handle cash and operate a cash register*Strong attention to detail and accuracy*Ability to multitask and work in a fast-paced environment
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Customer Service Associate
3 weeks ago
Amman, Jordan Amazon Full timeExcellent customer service skills, including maintaining focus on the customer issue in a fast-paced environmentAbility to empathize with and prioritize customer needsDemonstrates interpersonal skills with a diverse customer baseDemonstrates conflict resolution, negotiation, and de-escalation skillsDemonstrates ownership to resolve challenging customer...
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Service Advisor
3 weeks ago
Amman, Jordan Spartan Service Corp. Full timeResponsible for communicating with customers over the phone, email or chat to answer their questions and complaintsAnswer all incoming calls and address the caller’s problems in a timely mannerRe-direct calls as appropriate and take adequate messages when requiredPerform tasks following the company’s line of conduct and behave in a polite and...
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Customer Service
3 weeks ago
Amman, Jordan InfotoIntell Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.
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Female telemarketer customer service
3 weeks ago
Amman, Jordan Bash Services Full time• Answer calls and handle callers in a professional manner.• Telesales: Create lists of prospects' data (phone numbers, emails…..) and contact them by phone or email to promote company's services.• Update customers data into the company'sdatabase.• Schedule & record appointments• Properly use the email to contact...
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Sales and customer service employees
3 weeks ago
Amman, Jordan Ella Bakeries Full timeSales and customer service employees (females only) are required to work in Ella Bakeries, Seventh Circle, near Royal Jordanian, opposite the Orange Company. Experience is not required - Social security - annual and weekly holidays To submit requests, please contact
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Levant Iraq Customer Service Manager
3 weeks ago
Amman, Jordan UNILEVER Full time7+ years of experience in customer service management or related roles within a supply chain or logistics environment.Strong knowledge of customer service operations, order management, and supply chain processes.Excellent communication and interpersonal skills.Strong analytical and problem-solving abilities, with a focus on continuous improvement.Strong...
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Customer Service Advisor
3 weeks ago
Amman, Jordan CRYSTEL Full timeWill be esponsible for handling customers’ interactionsWill communicate with customers’ via multiple channelsAnswer all incoming requests and address customers’ problems in a timely mannerLog all necessary interaction details as instructedRe-direct requests as per the set processes and take full information as requiredFollow company...
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HIC-Gateway Customer Service Advisor
2 days ago
Amman, Jordan DHL Full timeOperations- GTW Sups, Daily Support GTW with GEMA traces for NCI, Damage, refused and RTO cases and missing cases plus bond management. Customer Service Daily, Ad hoc Service issues, traces. Gateway Daily Daily support to clearance team to ensure under pressue delayed cases logged on GEMA and communicated via MCT/email.