Customer Service Advisor

Responsible for communicating with customers over the phone, email or chat to answer their questions and complaintsAnswer all incoming calls and address the caller’s problems in a timely mannerRe-direct calls as appropriate and take adequate messages when requiredPerform tasks following the company’s line of conduct and behave in a polite and...

The Technical Advisor's responsibilities include developing applications, providing technical expertise, and coordinating Technicians' activities. ... To be successful as a Technical Advisor, you should provide exceptional customer service, display efficient multitasking abilities, and be detail-oriented.

About the jobProudly voted a Great Place to Work®, we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionising the way businesses communicate. Our team is made up of 400+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.We pride...

The Tracing Advisor should be a self-motivated individual, capable of working within a high-pressure environment in order to resolve complaints and issues effectively. Must also have excellent written and oral communication skills. The jobholder must be able to remain calm under pressure and to be able to handle objections in a reasonable and professional...

Will be esponsible for handling customers’ interactionsWill communicate with customers’ via multiple channelsAnswer all incoming requests and address customers’ problems in a timely mannerLog all necessary interaction details as instructedRe-direct requests as per the set processes and take full information as requiredFollow company...

primary job is to provide leadership by implementing practical and affordable management strategies for your employer.You may spend time developing a new M&E strategy for each project (based on present needs) while also ensuring the overall health of the company. Your services may be used to eliminate inefficiencies, create new policy guidelines, and...

Company Description Diva Fashion is a luxury fashion retailer established in 2009 by a team of professionals with a proven track record in the retail industry. Our mission is to operate and promote luxury fashion brands in the Jordanian market. We have multiple stores located in Amman, Jordan, including Taj Lifestyle and Zara Centre, where we showcase a wide...

Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions, transactions,...

Coach and mentor Front Line engineers to deliver exceptional customer service.Act internally as a customer advocate.Guide peer team and internal teams to ensure are Empowering, Helping and Advising customersFocus on readiness and technical triage/training creation and delivery.Collaborate on cross-team and cross-product technical issues by working with...

Operations- GTW Sups, Daily Support GTW with GEMA traces for NCI, Damage, refused and RTO cases and missing cases plus bond management. Customer Service Daily, Ad hoc Service issues, traces. Gateway Daily Daily support to clearance team to ensure under pressue delayed cases logged on GEMA and communicated via MCT/email.

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services.

An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate andprofessional customer service to all Amazon customers. This vital position requires an action-oriented,flexible problem-solver who will assist customers in expediting orders and correcting post-salesproblems. Associates communicate with customers primarily...

Customer Service Agent at Ultra Maritime Services (UMS) Part of Baconi Group– Jordan office.We are looking for a sharp professional to manage customer queries.Key skills:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Ability to stay calm when customers are stressed or upset.Excellent communication and...

About Jeeny:Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in...

Promptly responding to customer queries via email, live chat, video, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers’ issues.Identifying common problems and escalating them to management, along with...

About Jeeny:Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in...

Maintaining a positive, empathetic, and professional attitude towards customers at all timesResponding promptly to customer inquiries through various channelsAcknowledging and resolving customer complaints in a professional mannerKeeping records of customer interactions, comments, and complaintsCommunicating and coordinating with colleagues as...

About the CompanyMorgan International is a leading regional professional education and training services provider with a global reach across 28 locations worldwide.Morgan has a broad portfolio of training programs that include certifications, diplomas, workshops, and Continuing Professional Education courses across seven industries including accounting,...

Delivering a comprehensive service to enquiring customersPossibly delegating certain customer enquiries to specific teamsManaging a large number of incoming calls and emailsManaging customers’ accountsKeeping a record of customer interaction and details of actions takenCommunicating with internal teams to discuss sales targetsGenerating sales leads,...

*Proven experience as a cashier and customer care representative, with at least [2] years of experience*Excellent communication and customer service skills*Ability to handle cash and operate a cash register*Strong attention to detail and accuracy*Ability to multitask and work in a fast-paced environment