Customer Service Specialist

Customer Service Specialist, Analytics Experience defining requirements and using data and metrics to generate business insights.Bachelor’s degree in Engineering, Mathematics, Statistics or similar quantitative discipline.2-3 years in relevant experience as Business Analyst, Data Scientist, Business Intelligence Engineer, Data Engineer, or...

Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions, transactions,...

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services.

Handing a high volume of in-bound calls and greet customers in a courteous and professional manner.Assess and evaluate customer concerns and resolve their problems in an efficient and timely manner.Provide product and service information to our customers.Promote products and services by understanding customer needs and interest and providing them with the...

About the jobThe Role We are looking for an In Country Specialist based in Amman, Jordan who will manage the strategic and operational delivery of knowledge management services within the broader remit of case management and related services.Toll is excited and proud to work on behalf of the Australian Department of Home Affairs to deliver services in...

An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate andprofessional customer service to all Amazon customers. This vital position requires an action-oriented,flexible problem-solver who will assist customers in expediting orders and correcting post-salesproblems. Associates communicate with customers primarily...

Customer Service Agent at Ultra Maritime Services (UMS) Part of Baconi Group– Jordan office.We are looking for a sharp professional to manage customer queries.Key skills:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Ability to stay calm when customers are stressed or upset.Excellent communication and...

Sales Planning per customer Review/participation in order to adjust sales forecast/sales planning Allocation plan when needed New product launch activitiesCommunication and products requirement alignment with supply chain actors Sales orders management Customer order/Purchase order management and transmission with “translation template” where...

About Jeeny:Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in...

About Jeeny:Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in...

Maintaining a positive, empathetic, and professional attitude towards customers at all timesResponding promptly to customer inquiries through various channelsAcknowledging and resolving customer complaints in a professional mannerKeeping records of customer interactions, comments, and complaintsCommunicating and coordinating with colleagues as...

" Scope of Work Job Title:                         Recycling Services Specialist Program:                         Recycling in Jordan Activity Job Classification:           Long-Term Local Professional Employee Reporting to:                   Recycling Sector...

Delivering a comprehensive service to enquiring customersPossibly delegating certain customer enquiries to specific teamsManaging a large number of incoming calls and emailsManaging customers’ accountsKeeping a record of customer interaction and details of actions takenCommunicating with internal teams to discuss sales targetsGenerating sales leads,...

*Proven experience as a cashier and customer care representative, with at least [2] years of experience*Excellent communication and customer service skills*Ability to handle cash and operate a cash register*Strong attention to detail and accuracy*Ability to multitask and work in a fast-paced environment

Create an exceptional, personalized service experience for users. Provide positive, fast, and complete support resolutions to users via various access channels. Provide support to both shoppers and customers. Identify common trends within support interactions and escalate appropriately. Ability to quickly identify and resolve customer inquiries. Act with...

Support the Juniors in answering Live Chat inquiriesUpdate the FAQsOrganization of the Leads dataReview escalated KYC and account opening casesResearch regulatory requirements when necessaryEnsure the flow of the transactionsSupport clients in complex inquiries about MetaTrader accountsTroubleshoot and ensure the resolution of complaints and ticketsReport...

We are looking for an organized, efficient sales support specialist to be responsible for assisting the sales department in gaining and keeping customers.The sales support specialist responsibilities include tracking sales leads, providing customer service, and managing customer accounts.

Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environmentAbility to empathize with and prioritize customer needsDemonstrates interpersonal skills with a diverse customer baseDemonstrates conflict resolution, negotiation, and de-escalation skillsDemonstrates ownership to resolve challenging customer...

Responsible for communicating with customers over the phone, email or chat to answer their questions and complaintsAnswer all incoming calls and address the caller’s problems in a timely mannerRe-direct calls as appropriate and take adequate messages when requiredPerform tasks following the company’s line of conduct and behave in a polite and...

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.