Customer Growth Intern
1 month ago
- Fresh graduate or currently pursuing a degree in Economy, Business and management, administration, or related discipline.
- Strong interest in customer-facing jobs.
- Analytical mindset with the ability to interpret data and draw meaningful conclusions.
- Excellent communication skills, both written and verbal.
- Proficiency in Office 365 and Excel is a plus.
- Self-motivated and able to manage tasks independently as well as collaborate in a team environment.
- Detail-oriented with strong organizational skills.
- Enthusiasm for learning and adapting to new challenges.
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Customer Growth Intern
1 month ago
Amman, Jordan INFOBIP Full timeKey Responsibilities Learn how to build and maintain trusted relationships with assigned (Tier 2) clients to achieve overall customer health and growth.Serve as a focal point for client when it comes to meeting client’s business and technical expectations (technical escalations, services/product adoption, communicate customer feedback and ideas to...
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Customer Growth Professional
1 month ago
Amman, Jordan Zain Jordan Full timeProvide regular market research plans, actions, trends, and competitors activities and create market reports and update them regularly to provide insights on the market status and assist in the decision-making process.Gathering and analyzing data and creating reports and dashboards to present information and KPIs to optimize CVM activities and accelerate...
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Customer Growth Professional
1 month ago
Amman, Jordan ZainCash.jo Full timeProvide regular market research plans, actions, trends, and competitors activities and create market reports and update them regularly to provide insights on the market status and assist in the decision-making process.Gathering and analyzing data and creating reports and dashboards to present information and KPIs to optimize CVM activities and accelerate...
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Sales Business Growth Specialist
1 month ago
Amman, Jordan Arcadia Management Consulting Full timeThe role will be in charge of many other Marketing and Sales activities such as:- Research and identify new business opportunities - including new markets, customers, and growth areas- Conduct marketing intelligence of the market and competitors- Assist in developing a growth strategy focused both on financial gain and customer satisfaction- Arrange and...
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Customer Success Advisor
1 month ago
Amman, Jordan myGwork Full timeOrchestrate a high volume of quality engagements via phone, email, social media, and other mechanisms to maximize impact on customer success within a defined territoryBuild relationships and collaborate with sales teams and both internal and external partners to achieve renewal and expansion of the business relationship with customersIn collaboration with...
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Director of Customer Success
1 month ago
Amman, Jordan Tarjama Full time· Managing a team of CS Managers to achieve company’s objectives.· Oversee and manage existing client portfolios.· Execute strategic initiatives to attain revenue growth,· Sustain business growth and profitability by maximizing value.· Analyze customer data to improve customer experience.· Deliver solution...
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Customer Success Specialist
1 month ago
Amman, Jordan POSRocket Full timeDevelop client portfoliosImprove and sustain business growthUse data collection and analysis to improve the customer experienceTrain customer support representativesImplement specific strategies for both sales and customer service
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Customer Success Manager
1 month ago
Amman, Jordan Canonical Full timeWe are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across all our product portfolio, from Ubuntu to open source infrastructure and applications. In order to provide the appropriate level of focus for each and every customer, CSMs are specialized in the following segments:Mass - SMEs or large businesses...
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Customer Success Manager
1 month ago
Amman, Jordan Explorance Full timeDevelop and manage client portfolios.Sustain business growth and profitability by maximizing value.Analyze customer data to improve customer experience.Hold product demonstrations for customers.Improve onboarding processes.Evaluate and improve tutorials and other communication infrastructure.Mediate between clients and the organization.Handle and resolve...
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Customer Success Manager
1 month ago
Amman, Jordan Deel Full timeDuties Develop a vision and strategy for clients by assessing their strategy as a business to assist them in using Deel’s tools to achieve their goalsBuild deep and trusting long-term relationships with clients by identifying partner pain points, providing solutions, and recognizing opportunities for growth and revenue generationCreating data driven...
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Senior Customer Care Manager
1 month ago
Amman, Jordan Saferoad Information Technology Co. Ltd Full timeImproving customer service experience, create engaged customers and facilitate organic growth.Supervise day-to-day operations in the customer service department.Taking ownership of customers issues and following problems through to resolution.Setting a clear mission and deploying strategies focused towards that mission.Develop service procedures, policies...
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Customer Success Manager
3 weeks ago
Amman, Jordan CryptoNewsZ Full timeRole Definition This role will be responsible for Managed Services PnL, Customer SLAs, Customer Satisfaction, Process Adherence and People Management across (Tech Experts, MIS Analysist, Shift Management). Contribute towards Company goals, constantly ensure improvement in the way of working and improve the outcome. Responsibility and Deliverables...
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Customer Support Agent
3 weeks ago
Amman, Jordan Unifonic Full timeBe the face of unifonic when customers/partners experience issues or need something from the company.Investigate and troubleshoot the quality of service issues: networks, carriers, operators, API, bugs, etc.Liaise with internal teams or suppliers to escalate and solve issues.Deliver a great customer experience by ensuring the customer tickets are managed in...
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Customer Service Officer
2 weeks ago
Amman, Jordan liwwa Full timeCommunicating with customers by making and receiving outbound and inbound calls, and handling customers visits and queries. Maintaining professional internal and external relationships that meet company core values.Generating and assessing new leads.Maintaining broad and in-depth knowledge of the product, its features, and pricing plans.Working with the...
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Manager Customer Success EMEA
1 month ago
Amman, Jordan Deel Full timeAbout the jobWho We Are And What We DoDeel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than three thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers.Companies should be able...
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Team Lead Customer Support
1 month ago
Amman, Jordan Deel Full timeWhy should you be part of Deel's success story?A 30-mile hiring radius should no longer dictate how companies hire because great talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at...
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International AR Specialist
2 weeks ago
Amman, Jordan Cricut Full time• Process invoicing for customer sales from SAP accounting system• Manage US and International customer accounts• Proactively coordinate with customers to ensure timely payments• Reconcile customer accounts and resolve issues in a timely manner• Receive incoming payments (Checks, ACH, wire, etc) and prepare daily deposit log•...
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Junior Sales Customer Success Specialist
1 month ago
Amman, Jordan Buttercloud Full time- You will be the point of contact for a few existing customers- You’ll approach new leads with a structured sales pitch.- You'll be cold calling small businesses and arranging 1 on 1 meetings- Develop a structured sales pitch that brings out the product’s value, and communicates to the potential customer how this will help improve their...
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Customs Clearance
6 days ago
Amman, Jordan Zain Jordan Full timeAbout the jobWe are looking for a highly motivated and passionate candidate to be part of Zain's Finance Department to perform customs clearance activities and ensuring conformity of shipments to ordered items and to customs regulations as well as preparing all required documents to different governmental entities responsible for the admission of the...
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Customer Service Manager
1 month ago
Amman, Jordan Nuqtat Al Taknalojia Full timeDelivering a comprehensive service to enquiring customersPossibly delegating certain customer enquiries to specific teamsManaging a large number of incoming calls and emailsManaging customers’ accountsKeeping a record of customer interaction and details of actions takenCommunicating with internal teams to discuss sales targetsGenerating sales leads,...