Technical Support Expert

2 weeks ago


Amman, Amman, Jordan Crossover Full time
Transform Customer Support with Crossover

Crossover is revolutionizing customer support with a team of top-notch professionals who are passionate about delivering exceptional experiences. As a Support Specialist, you will be part of this dynamic team, working with cutting-edge technology and innovative approaches to solve complex customer problems.

Key Responsibilities:
  • Take ownership of support incidents and utilize all available resources and knowledge to resolve them effectively.
  • Consistently improve the quality of your work by internalizing feedback and coaching received.
Requirements:
  • Professional experience leveraging Large Language Models (LLMs) to automate manual tasks and boost productivity.
  • Basic coding experience to pass a coding test, including bug fixes.
  • Availability to work any shift assigned.

Crossover offers a unique opportunity to work with a talented team, develop your skills, and contribute to the company's mission of delivering exceptional customer support. If you're passionate about technology and customer experience, we encourage you to apply for this exciting role.



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