Technical Services Specialist

4 weeks ago


Amman, Amman, Jordan Baalbaki Chemical Industries Full time
Job Summary

We are seeking a highly skilled Technical Services Specialist to join our team at Baalbaki Chemical Industries. As a key member of our technical support team, you will be responsible for providing expert technical assistance to customers on the application and usage of our rigid foam polyurethane products.

Key Responsibilities
  • Conduct product trials and demonstrations at customer sites, working closely with our direct manager to ensure successful outcomes.
  • Collaborate with our sales team to address customer inquiries and provide technical insights, driving sales growth and customer satisfaction.
  • Assist in troubleshooting and resolving product-related issues reported by customers, ensuring timely and effective resolution.
  • Prepare and deliver technical documentation, reports, and presentations to support product development and customer engagement.
  • Contribute to the development of product performance reports, identifying areas for improvement and driving product innovation.
Requirements
  • Bachelor's degree in Chemistry, Chemical Engineering, or a related field, with experience in the Polyurethane industry or chemical manufacturing industry.
  • Excellent command of the English language, with strong communication and negotiation skills.
  • Proficiency in MS Office applications, including Excel, PowerPoint, and Word.
  • Able to work independently and as part of a team, with a strong ability to build and maintain lasting relationships internally and externally.


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