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Service Delivery Specialist

2 months ago

Amman, Amman, Jordan ABB Full time
{"Job Title": "Service Delivery Specialist", "Job Description": "Key Responsibilities

As a Service Delivery Specialist at ABB, you will be responsible for delivering high-quality service to our customers. Your primary focus will be on ensuring that complex service work is completed to the highest standards, meeting customer expectations and providing customized solutions.

Service Delivery Objectives

  • Contribute to higher customer satisfaction by ensuring high-quality service delivery.
  • Perform medium to high complex service tasks, including installation, commissioning, maintenance, upgrades, and retrofits.
  • Diagnose technical problems, determine corrective actions, and repair MODR systems via remote or on-site service.
  • Provide assistance via service calls during and after hours as necessary.
  • Act as the project technical leader in the service project by analyzing project requirements and clarifying project scope.

Requirements

  • Degree in Electrical Engineering.
  • Minimum 2-4 years of experience in technical drives service.
  • In-depth hands-on experience in drives field service.
  • Solid background in Industry Applications.
  • Good knowledge of customers' service culture and challenges.

What We Offer

As a Service Delivery Specialist at ABB, you will have the opportunity to work with a global leader in the field of industrial automation. You will be part of a dynamic team that is passionate about delivering high-quality service to our customers. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

"}