Customer Success Executive

Orchestrate a high volume of quality engagements via phone, email, social media, and other mechanisms to maximize impact on customer success within a defined territoryBuild relationships and collaborate with sales teams and both internal and external partners to achieve renewal and expansion of the business relationship with customersIn collaboration with...

Answer customer’s general inquiries about our services, prices and regulations.Handling the assigned actions based on the action’s requirement, subcategory and country and achieving targets.Provide customers with the latest shipments update and help them understand shipments’ process and SLAs.Escalate discrepancies that may occur on any...

Proactive interactions with customers through email, phone, online presentations, and in-person meetings.Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.Contribute to the design of customer journeys.Contribute to design playbooks and successfully execute proactive plays.Engage with customers...

· Managing a team of CS Managers to achieve company’s objectives.· Oversee and manage existing client portfolios.· Execute strategic initiatives to attain revenue growth,· Sustain business growth and profitability by maximizing value.· Analyze customer data to improve customer experience.· Deliver solution...

The ideal candidate will oversee the online marketing strategy for the organization by planning and executing digital marketing campaigns. This candidate will launch advertisements and create content to increase brand awareness. This candidate will have previous marketing experience and be able to monitor the company's social media presence....

o Comfort with core business processes across multiple functions, and a relentless focus on information that improve customers time to value and eases their interactionso General urgency in execution and tendency toward speed with ability to adapt and changeo Experience with Salesforce Service Cloud, Communities, and Knowledgeo Strong verbal and written...

About the jobWho We Are And What We DoDeel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than three thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers.Companies should be able...

Manage Global Nomads’ growing portfolio of programs, including Student to World and Seat at the Table, with a focus on implementation coordination, program execution, process improvement, and customer success.Manage Global Nomads’ multinational implementation support staff, ensuring that everyone is effectively performing all job duties, meeting...

We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across all our product portfolio, from Ubuntu to open source infrastructure and applications. In order to provide the appropriate level of focus for each and every customer, CSMs are specialized in the following segments:Mass - SMEs or large businesses...

Role Definition This role will be responsible for Managed Services PnL, Customer SLAs, Customer Satisfaction, Process Adherence and People Management across (Tech Experts, MIS Analysist, Shift Management). Contribute towards Company goals, constantly ensure improvement in the way of working and improve the outcome. Responsibility and Deliverables...

Hire, on-board, develop, coach, mentor and evaluate Customer Success Account Managers. Set a clear bar for excellence. Build a high performing team that will be diverse and inclusive.Must possess exceptional cross-team collaboration and communication. Partner with all required Microsoft stakeholders in the subsidiary to drive CSAM role clarity, account...

A very friendly and relaxed work environment, with flexible hours,A world-class team that you can learn a lot from,Attention to your personal and professional growth,Competitive compensation,Transparency across the company,A team that often has interesting, entertaining, educational, and thought-provoking discussions,First-class health insurance.

About the jobWorking at Thoropass At Thoropass, we are on a mission to transform an industry that’s never been known for innovation, but we aren’t letting that stop us. We love collaborating to come up with new ways to solve problems that would stump other teams, and we have created a workplace where the best idea wins, and we bring out the best...

Duties Develop a vision and strategy for clients by assessing their strategy as a business to assist them in using Deel’s tools to achieve their goalsBuild deep and trusting long-term relationships with clients by identifying partner pain points, providing solutions, and recognizing opportunities for growth and revenue generationCreating data driven...

If the idea of leading with customer empathy, powered by AI, to deliver products that truly resonate with users excites you, Trilogy is where you can turn that vision into reality. Join us, and let's set new benchmarks in technology together!What You Will Be Doing Regularly interact with customers to gather feedback through discussions and product usage...

Experience: 10+ years of experience in technical sales, consultative or program delivery. Demonstrated capability in managing complex projects and support engagements required.Management: 5+ years of experience in people management required. Previous revenue management and forecasting experience preferred.Change: 7+ years of experience driving change...

Effectively coach and lead a customer success executives team to consistently hit metrics and provide an amazing customer experienceDevelop customer satisfaction goals and coordinate with the team to meet them on a steady basis.Summarize and report department metrics and goals to determine the meeting of business executives.Implement effective customer care...

Setting up company accounts for new customers. This multi-step process requires that the Officer understands the current processes of the new Customer and customize their account to match it in the best way possible. It also involves coordinating with the Technical team at LogistaaS to handle any custom requirements. Training users in new Companies on how...

Develop and manage client portfolios.Sustain business growth and profitability by maximizing value.Analyze customer data to improve customer experience.Hold product demonstrations for customers.Improve onboarding processes.Evaluate and improve tutorials and other communication infrastructure.Mediate between clients and the organization.Handle and resolve...

Serve as the primary point of contact for pharmacy clients, understanding their needs and goals.Collaborate with clients to implement our digital solutions and ensure a seamless onboarding experience.Provide ongoing support, training, and guidance to maximize the value of our applications.Proactively identify opportunities for clients to optimize their use...