Global HR Expert for MENA Region

2 weeks ago


Amman, Amman, Jordan UNICEF Full time

UNICEF is committed to creating a better world for children and young people.

About the Role

We are seeking an experienced Global HR Expert to join our team in the Middle East and North Africa (MENA) Regional Office. This is a key role that will provide technical support and oversight to 15 country offices and one Gulf Area Office, covering Bahrain, Kuwait, Qatar, Saudi Arabia, and UAE.

Job Summary

The successful candidate will be responsible for executing targeted client support services to offices in both development and humanitarian contexts across the MENA region. They will also support the Regional Chief of People and Culture and senior management in instituting staff sustainable support measures within the existing policy framework and support mechanisms.

The ideal candidate will have strong leadership skills and a determination to find workable solutions, especially in complex environments. They should be proactive and empathetic, with excellent communication and problem-solving skills.

This is a limited duration post for two years based in Amman. The incumbent will be required to travel periodically to Amman and country offices in the MENA regional office.

Responsibilities
  • Advising on the resolution of human resources issues within the MENA region offices, ensuring equitable and transparent solutions that protect both the staff and UNICEF's interests in accordance with UN/UNICEF policies, regulations, and procedures.
  • Triage of employee relations casework to identify potential solutions that appropriately address different case types and actions using established guidelines, ensuring consistency across Country Offices, including those in emergency settings.
  • Keeping abreast of, researching, benchmarking, and implementing innovative cutting-edge practices in People Management and conflict resolution both at regional and country office level, contributing to the development of regional procedures and inputs into global polices.
  • Promoting equity, transparency, and consistency in the interpretation, implementation, and administration of policies, procedures, and guidelines on all people and culture-related matters.
  • Providing robust data analysis and reporting solutions based on regional business needs, highlighting key trends in employee relations to drive proactive solutions and minimize reactive work across the region.
Requirements
  • An Advanced University Degree in human resource management, business management, international relations, psychology or another related field is required.
  • Eight years of professional experience in human resource management in an international organization and/or large corporation is required.
  • Experience with UN and UNICEF policies and procedures related to staff benefits and entitlements, and the informal and formal UN dispute resolution mechanisms and resources is highly desirable.
  • HR experience in humanitarian settings is highly desirable.
  • Experience and ability to help design and implement targeted and innovative people and culture strategies to address clients' people-related needs.
Benefits

We offer a competitive salary, which is estimated to be around $80,000 - $100,000 per year, depending on qualifications and experience. We also provide a comprehensive benefits package, including health insurance, life insurance, and retirement plan.

In addition, we offer a range of training and development opportunities to help you grow your career and achieve your goals.

We are committed to diversity and inclusion, and we welcome applications from candidates with disabilities and from underrepresented regions.



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