International Case Management Expert for Middle East and North Africa Region

3 days ago


Amman, Amman, Jordan UNICEF Full time
UNICEF: Making a Difference in the Lives of Children

UNICEF works tirelessly to save children's lives, defend their rights, and help them reach their full potential. With operations in over 190 countries and territories, we strive to create a world where every child can grow up in a safe and nurturing environment.

Job Overview

We are seeking an experienced International Case Management Expert to join our team in the Middle East and North Africa Region (MENA). This is a two-year fixed-term position based in Amman, Jordan.

Key Responsibilities
  • Provide expert advice on human resources issues within the MENA region offices, ensuring equitable and transparent solutions that protect both staff and UNICEF's interests.
  • Triage employee relations casework to identify potential solutions that address different case types and actions using established guidelines.
  • Stay up-to-date with innovative cutting-edge practices in People Management and conflict resolution, contributing to regional procedures and global policies.
Requirements

To be successful in this role, you will need:

  • An Advanced University Degree in Human Resource Management, Business Management, International Relations, Psychology, or a related field.
  • Eight years of professional experience in Human Resource Management, preferably in an international organization or large corporation.
  • Strong technical knowledge of human resources management principles and concepts.
Salary and Benefits

The salary for this position is approximately $103,000 per year, depending on qualifications and experience. UNICEF offers a comprehensive benefits package, including health insurance, retirement plan, and paid time off.


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