Operations Coordinator

5 hours ago


Amman, Amman, Jordan Midis Group Full time
Job Description

At Midis Group, we are seeking a highly organized and detail-oriented Operations Officer to join our team. As a key member of our operations team, you will be responsible for coordinating the daily processing of orders with vendors for all products.

Key Responsibilities:

  • Coordinate with vendors to ensure timely delivery of products and maintain accurate order processing files.
  • Address customer inquiries related to order processing and handle shipments and license deliveries in a timely manner.
  • Track shipments to ensure timely deliverables to distribution within agreed lead times.
  • Liaise with suppliers to acquire new assets or IT-related licenses/accessories and issue purchase orders accordingly.
  • Send customer reminders on contract expiry and ensure distributors have up-to-date export compliances.
  • Coordinate with the finance department for credit limits and credit holds, and with the warehouse team for arranging delivery and collection from different locations.
  • Conduct a compliance check on customers and orders and coordinate with the Audit department accordingly.

Requirements:

  • Bachelor's degree in business administration or any other related field.
  • CRM skills and experience in customer-centric roles.
  • Preferred skills include agile, accountable, result-driven, effective communication, and planning and organizing.

About Us:

Midis Group is a dynamic and growing company that values innovation and customer satisfaction. We offer a collaborative and supportive work environment that fosters growth and development.



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