Operations Coordinator
5 hours ago
At Midis Group, we are seeking a highly organized and detail-oriented Operations Officer to join our team. As a key member of our operations team, you will be responsible for coordinating the daily processing of orders with vendors for all products.
Key Responsibilities:
- Coordinate with vendors to ensure timely delivery of products and maintain accurate order processing files.
- Address customer inquiries related to order processing and handle shipments and license deliveries in a timely manner.
- Track shipments to ensure timely deliverables to distribution within agreed lead times.
- Liaise with suppliers to acquire new assets or IT-related licenses/accessories and issue purchase orders accordingly.
- Send customer reminders on contract expiry and ensure distributors have up-to-date export compliances.
- Coordinate with the finance department for credit limits and credit holds, and with the warehouse team for arranging delivery and collection from different locations.
- Conduct a compliance check on customers and orders and coordinate with the Audit department accordingly.
Requirements:
- Bachelor's degree in business administration or any other related field.
- CRM skills and experience in customer-centric roles.
- Preferred skills include agile, accountable, result-driven, effective communication, and planning and organizing.
About Us:
Midis Group is a dynamic and growing company that values innovation and customer satisfaction. We offer a collaborative and supportive work environment that fosters growth and development.
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