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Transportation Operations Coordinator

2 months ago

Amman, Amman, Jordan Amazon Full time
Job Summary

We are seeking a highly skilled Transportation Specialist to join our team at Amazon. As a key member of our operations team, you will be responsible for coordinating transportation activities and ensuring seamless execution of our logistics operations.

Key Responsibilities
  • Communication and Collaboration: Develop and maintain strong relationships with external customers, including carriers and vendors, as well as internal stakeholders such as retail, finance, and software support teams.
  • Data Analysis and Reporting: Utilize data management systems, including Excel, Access, and SQL, to extract insights and create ad-hoc reports to drive business results.
  • Performance Metrics and Analysis: Develop and track key performance indicators to measure the effectiveness of our transportation operations and identify areas for improvement.
  • Business Requirements and Solutions: Collaborate with Amazon technology teams to scope out business and functional requirements for software systems and tools used by our transportation operations team.
  • Problem-Solving and Escalation: Identify and escalate issues or variances in data to relevant owners and teams, and follow through on resolutions to ensure timely delivery.
  • Time Management and Prioritization: Work within tight deadlines to meet critical business needs, while measuring and optimizing activities performed.
  • Communication and Presentation: Develop and present clear, concise narratives outlining weekly findings and variances to goals, and present these findings in review forums.
  • Customer Experience: Provide real-time customer experience by working in a 24/7 operating environment.
Requirements
  • Excellent Communication and Interpersonal Skills
  • Strong Analytical and Problem-Solving Skills
  • Ability to Work in a Fast-Paced Environment
  • Proficiency in Data Management Systems
  • Strong Business Acumen