Senior Documentation Specialist

1 week ago

Amman, Amman, Jordan beBeeTechnicalWriter Full time
Technical Writer Opportunity

We are seeking a skilled technical writer to create high-quality documentation that communicates complex information clearly and effectively. In this role, you will be responsible for translating technical concepts into user-friendly content that supports our software solutions and technical processes.

  • Job Responsibilities:
  • Create comprehensive technical documentation, including user manuals, system documentation, API documentation, and knowledge base articles.
  • Collaborate with software engineers, product managers, and other stakeholders to gather information and ensure the accuracy of content.
  • Develop documentation standards and best practices to maintain consistency and quality across all documents.
  • Use diagrams, charts, and illustrations to enhance documentation and improve user understanding.
  • Conduct reviews of documentation by end-users and stakeholders to gather feedback and make necessary revisions.
  • Stay up-to-date with industry trends, tools, and techniques in technical writing and documentation.
  • Manage multiple documentation projects simultaneously and prioritize work effectively to meet deadlines.

Requirements:

  • Bachelor's degree in Technical Communication, English, Computer Science, or a related field.
  • 7+ years of experience in technical writing, preferably in the IT or software development industry.
  • Exceptional writing, editing, and proofreading skills with a keen eye for detail.
  • Proficiency in documentation tools such as MadCap Flare, Adobe FrameMaker, or similar software.
  • Experience with version control and collaborative documentation tools (e.g., Confluence, Git).
  • Strong understanding of software development methodologies, APIs, and technical concepts.
  • Excellent communication and interpersonal skills to collaborate effectively with technical teams.
  • The ability to work independently and manage tasks in a fast-paced environment.
  • Familiarity with Agile/Scrum development processes is an advantage.

Benefits:

  • Class A Health Insurance

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