
Documentation Specialist
4 days ago
We are seeking a detail-oriented Technical Writer to create and maintain high-quality documentation that contributes to the overall success of our products and services.
Job Description:
- Collaborate closely with business and technical teams to understand software specifications, business workflows, and functionalities to produce comprehensive business documents and end-user manuals.
- Produce high-quality documentation in both English that meets company standards and is tailored to the target audience.
- Develop and maintain user manuals, FAQs, step-by-step guides, and training materials.
Required Skills and Qualifications:
- Bachelor's degree in Information Technology or any related fields.
- 1–2 years of experience in a similar role.
- Excellent command of both English (spoken and written).
- Good team player and committed to timelines.
- Excellent communication and presentation skills.
- Strong writing skills with proven experience in a related field.
- Proficiency in Microsoft Tools; MS Word, Excel, PowerPoint, and SharePoint.
- Experience with content management systems (CMS) and diagramming tools.
- Basic understanding of software development life cycle (SDLC)
- Experience working with cross-functional teams (Dev, QA, Product)
- Familiarity with Agile/Scrum environments
Benefits:
This role offers a chance to work on challenging projects, develop your skills, and contribute to the success of our products and services.
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