Service Desk Engineer

Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and SLAsTo ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service OperationsWhen required act as the customer SPOC and co-ordinate the scheduling of intervention with...

•Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.•Provides immediate response to all customers who come to the Service Desk. Person...

Provide Service Operations support to external customers in accordance with the terms of the customer contract and SLAsTo ensure the correct functioning and maintenance of systems and products serviced by Service OperationsAct as the customer SPOC and co-ordinate the scheduling of intervention with Customer's internal resolver groups and the Service Desk...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them withAsking insightful questions that get to the root cause of the customer’s problemGenerating solutions using your product knowledge and our knowledge basesSpending 25% of your time learning about new products, features, & solutions What You Won’t Be...

Greet guests and provide them with superb customer service.Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.Answer all client questions and incoming calls.Redirect phone calls to the appropriate department and take down messages.Accept all letters and packages, and distribute them to...

ABB Motion is a pioneering technology leader, driving innovation in motion industries. We keep the world turning, while saving energy every day. Our motors and drives are an integral part of everyone's lives, writing the future of smart motion. You will be working as a Service Engineer and will be the part of Motion Business Area for Service Division...

Provide various strategies and tools in order to provide effective solutions to customer’s concerns.Respond to clients’ complaints.Evaluates and resolves problems of customersAssist in installing equipmentAnalyze, inspect, and review findings to determine the solution to the problem that the client demandWork alongside with sales engineersMonitor...

• Handle all import requests in accordance with service standards and processes(Remote booking global procedure)• Deliver best in class customer service by fulfilling each customer’s needs while adhering to DHL policies• Respond to customer queries regarding information on prices, customs requirements shipping Queries etc, through...

Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on various matters...

Administer and schedule staff for each shift and assist all guest services staff to resolve all customer issues effectively.Assist all guests with disabilities and resolve all informational and directional queries from guests, train staff in all guest services and handle all cash transaction efficiently.Supervise working of all cooks and housekeepers and...

Duty hours on-site are 12‐hours per day, 7 days a week, plus commute time, and are subject to local labor lawOn‐call 24x7, including weekends and holidaysProvide Tier I and II customer service support as part of a service desk team across multiple networks, facilities, and locations (in-person telephonically or electronically submitted via ticket...

Graduate engineers will get hands-on experience:Working with a multidisciplinary team to execute major infrastructure projects.Working with both direct labour operations staff and our supply chain to deliver a range of projects and services.Site survey activities, preparation of tender documentation, contract award and management of contracts.Assist in the...

About the jobAbout usMAN Energy Solutions enables its customers to achieve sustainable value creation in the transition towards a carbon neutral future. Addressing tomorrow's challenges within the marine, energy and industrial sectors, we improve efficiency and performance at a systematic level. Leading the way in advanced engineering for more than 250...

Offer consistently professional, friendly, warm and engaging serviceGive a warm welcome and check in guests taking into account the established SOPsCheck out of departing guest in accordance with the established standardsSell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issuesResponsible for cash inventory, cashing...

About the jobThe ideal candidate is expected to play a pivotal role in providing technical support, troubleshooting hardware and software issues, and delivering top-notch customer service to ensure the seamless operation of the Information Technology (IT) systems. Responsibilities and Duties Handle IT help desk portal by assigning ticket assignment,...

About the jobJob Summary: We are looking for an enthusiastic Service Engineer in Amman to perform all maintenance department plans to achieve the company’s objectives including the execution of programs for new Instrument requests and installation, regular maintenance, preventive and corrective maintenance activities along with follow-up and request...

Using various strategies and tools to provide effective solutions to customers' concerns.Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.Promptly following up on service requests and providing customer feedback.Monitoring equipment and machinery performance and developing preventative...

Providing 1st and 2nd line support to all the IT systems and services provided and used by Careem including Call Center.Log and track all incidents via the ITSM tool (Jira) and follow the incident management process. Working on escalated Incidents from the IT Service Desk and ensure that Incidents are updated daily with meaningful updates, quality and...

Obtaining a bachelor’s degree in the specialty.Experience not less than 10 years.The applicant must have at least two hospital projects.Analytical skills. Bioengineers and biomedical engineers must assess the needs of patients and customers prior to designing products.Communication skills. ...Creativity. ...Math skills. ...

Company DescriptionFairmont Amman is offering a career opportunity for a dynamic Assistant Chief Engineer.Job DescriptionReporting to the Chief Engineer, Responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging serviceAssist in the day to day management of the Maintenance...