Call Center Member Service Representative

Role DescriptionThis is a full-time on-site role for a Call Center Representative at Oshea Cosmetics located in Amman. The Call Center Representative will be responsible for assisting customers with their inquiries, resolving complaints, supporting sales and providing excellent customer service. Additionally, the Call Center Representative will be...

We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. TYou main goal will be to effectively address customer issues, complaints and inquiries in a timely manner.

Company DescriptionOTS EXPRESS is an established courier service provider licensed to operate by the Telecommunications Regulatory Commission in Jordan (TRC). Since 2009, we have been providing turnkey delivery, storage, and fulfillment services to key couriers, governmental entities, and global e-commerce players. Our services cover the entire territory of...

We are looking for Call Center Responsibilities Set up the Call Centre Managing the daily running of the call centre. Handling the most complex customer complaints or enquiries. Organizing staffing, including shift patterns and the number Setup the policies and procedures of the call center staffs Dealing with Vendors Technology providers

Servicing incoming reservation calls and emails from direct customers, Agents & RJ Agent offices worldwide for all RJ servicesDelivering service quality to the highest levelIssuing all passenger e-tickets and other customer documentation, to complete all customer bookings accurately.Maintain all operational aspects, which include no show actions, complaint...

A Call Center Agent customer service employee is required to work for an e-commerce company on Radio and TV Street Requirements: - She has computer knowledge - Knowledge of using email - Knowledge of using social media sites - Knowledge of using Microsoft Office - Residents of neighboring areas are preferred

Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing...

Call Center employees are required with distinguished salaries and flexible working hoursManage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize...

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage...

A reputable IT Company is looking to fill a tele sales position with the following qualification:· 1-2 years’ experience as a tele sales representative or Call Center Agent.· Excellent negotiation skills with ability to resolve issues.· Excellent communication and listening skills.· Ability to learn about products &...

The Integrated Logistics Services Company requires a customer service employee who is fluent in English and computer use. A minimum of two years of experience is required in the field of customer service and a call center only. Radio and television near the Tank Museum, working hours from 9 to 5 and from Saturday to Thursday. For inquiries,

Responsible for communicating with customers over the phone, email or chat to answer their questions and complaintsAnswer all incoming calls and address the caller’s problems in a timely mannerRe-direct calls as appropriate and take adequate messages when requiredPerform tasks following the company’s line of conduct and behave in a polite and...

Managed Services and Data Center ManagerWe are looking for a highly motivated and passionate candidate to be part of Zain's Enterprise Business department to be responsible for managing the design, implementation, maintenance, and service delivery of all managed services and data center services, as well as managing all network of managed locations and...

A minimum of 5 years of experience in managing large teams in an international organization in the humanitarian/development sector is required.Experience managing a call centre or similar is desired.Strong background in protection is desired;Relevant experience in a multicultural setting is desirable;Previous experience in the Middle East will be an asset...

Provide requested information to callers, direct them to appropriate personnel and take messages when neededMeet visitors, determine nature of business, direct them to specific destinations and notify concerned person of visitor’s arrivalSend, receive, dispatch and distribute incoming mail, facsimiles or other materials to relevant parties while...

An e-marketing company is looking for female employees to serve clients. Required qualifications:- High communication skills over the phone. Listening skills to others. - Solve problems over the phone with clients. Dealing with criticism. Email marketing skills. - Follow up on customer accounts and respond to all inquiries in all customer accounts. High...

•Provide academic and administrative support services to prospects and students, and ensure Quality Assurance Standards are met by being available, knowledgeable, courteous and responsive•Document all student contact through UMGC's Customer Relations Management System and schedule appropriate follow-up activities•Provide and maintain open...

About the jobJob Summary:Service Advisor Engineer is the first point of contact with customers and also acts as a representative of the service center. Key Responsibility Areas: Acts as an advisor / consultant, communicate effectively with customers (verbally & in writing) and provide applicable solutionsFollow company policies of receiving and delivering...

Description:Provide superior customer experience and create WOW moments when answering questions or requests from customers or the public. Typically answer incoming phone calls, and interact with customers by email, social media or live chat. Often handle orders processing, returns, process cash refunds, and help customers track orders. Responsibility:Work...

Providing technical assistance to customers subscribed to Enterprise, Broadband , ETTH, FTTH and Hosting servicesProviding assistance concerning billing and service terms and procedures to customersResolving the customers problems through guidance, recommending proper solution(s), and proposing adequate enlightenments in a timely and effective...