Customer Experience Representative

About the jobWe are looking for a customer-oriented, experienced and motivated Customer Service Representative who is able to out themselves in the customers' shoes and remain helpful, patient, positive and cheerful. Responsibilities: Managing large volume of customer callsStay friendly and helpfulResolve questions and service issues for customers via...

Company DescriptionOTS EXPRESS is an established courier service provider licensed to operate by the Telecommunications Regulatory Commission in Jordan (TRC). Since 2009, we have been providing turnkey delivery, storage, and fulfillment services to key couriers, governmental entities, and global e-commerce players. Our services cover the entire territory of...

A customer experience manager (CEM) links the gap between the brand they work for and the customer. It is their job to ensure that customer experience is engaging, efficient, and effective. They make sure that customer satisfaction and loyalty rates increase, gaining more recommendations from those customers.

About the jobGerman-Speaking Customer Service Representative Key Responsibilities:Respond to customer inquiries and provide product/service information in German.Assist customers in resolving issues and concerns through various communication channels (phone, email, chat).Ensure a positive customer experience by maintaining a professional and helpful...

Junior Customer Success Representatives manage a queue of incoming customers and clients contacts (phone, chat, and email) and tickets on a daily basis.Assist merchants to facilitate timely issue resolution.Provide world-class customer service to our merchants to help cultivate long term relationship.You are the central point of contact for our customers...

The Customer Experience team is the voice of our customers and the main driver of change. You’ll be working closely with customers and interacting with them on a daily basis. Your main job will include:Using all available resources to investigate, validate, and escalate root cause of support incidentsGenerating solutions to customer problems using your...

Role DescriptionThis is a full-time on-site role for a Call Center Representative at Oshea Cosmetics located in Amman. The Call Center Representative will be responsible for assisting customers with their inquiries, resolving complaints, supporting sales and providing excellent customer service. Additionally, the Call Center Representative will be...

Support CX Leader implement voice of customer programs (solicited through surveys, focus groups, communities, etc.)Analyze unsolicited experience feedback from customers (by mining calls, web data, emails, etc.)Gather input from employees about customer experiences and opportunities for improvementAnalyze VOC feedback drawn across sources to identify...

Develop client portfoliosImprove and sustain business growthUse data collection and analysis to improve the customer experienceTrain customer support representativesImplement specific strategies for both sales and customer service

The Sales Representative is responsible to secure new business, maintain a relationship with current clients and achieve GP/Volume targets as agreed upon hiring.Your tasks and responsibilities Represent KN and get new accountsVisit new customers Follow up with existing CustomersAchieve volumes and targets Keep a track of competition activitiesAbility to...

"  Job title: Medical Representative   Key Responsibilities: Presenting and promoting the company's medications to doctors, pharmacists, and other relevant healthcare professionals. Developing an in-depth understanding of company medications. Building and maintaining good business relationships with customers to encourage repeat...

Sales representatives are the principal point of contact between a business and its customers. Sales reps ensure current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers.

Perform the assigned duties as per the set policies and procedures in order to achieve the department goals.Perform the assigned duties as per the set policies and procedures in order to achieve the department goals.Handle and answer customer' inquiries, questions and requests regarding products, orders, and returns through all communication channels...

We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. TYou main goal will be to effectively address customer issues, complaints and inquiries in a timely manner.

Responsibilities—what you'll do:Chat and Email SupportProduct and Feedback MonitoringDatabase ManagementTeam CoordinationCustomer EngagementCustomer CareSales and Lead GenerationComplaints ResolutionProduct KnowledgeCustomer Satisfaction Requirements:Fully fluent in EnglishSkilled in the use of apps and technologyAbility to commit long-term and...

Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions, transactions,...

Company DescriptionFounded in 2020, InfoSeed is a cloud communications platform offering a suite of Cloud Communications Solution that enable developers and enterprises to communicate with customers all over the world. We are trusted by over +500 customers, from rapidly-growing disruptors to innovative enterprises. We are committed to maintaining customer...

Design customer journey map.Act as a liaison with different stakeholders to identify and analyze journey gaps.Monitor end to end customer journey to enhance future -state experiences.Ensure availability of product and policy information.Analyze process turn-around times.Conduct customer surveys and trend studies to ensure high customer satisfaction.Improve...

Kirby Multi-Systems and Technology Company announces its need to appoint a sales representative or representative of 5 for one of its branches in the Kingdom in the Field Marketing Department, within prior appointments, with the following conditions: 1- Full-time 2- Possesses a leadership personality 3- Preferably those with previous sales experience

" Job title: Medical Representative Key Responsibilities:Presenting and promoting the company's medications to doctors, pharmacists, and other relevant healthcare professionals. Developing an in-depth understanding of company medications. Building and maintaining good business relationships with customers to encourage repeat purchases. Following up on leads...