Customer Care Representative and Call Center Services

Role DescriptionThis is a full-time on-site role for a Call Center Representative at Oshea Cosmetics located in Amman. The Call Center Representative will be responsible for assisting customers with their inquiries, resolving complaints, supporting sales and providing excellent customer service. Additionally, the Call Center Representative will be...

We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. TYou main goal will be to effectively address customer issues, complaints and inquiries in a timely manner.

We are looking for Call Center Responsibilities Set up the Call Centre Managing the daily running of the call centre. Handling the most complex customer complaints or enquiries. Organizing staffing, including shift patterns and the number Setup the policies and procedures of the call center staffs Dealing with Vendors Technology providers

Servicing incoming reservation calls and emails from direct customers, Agents & RJ Agent offices worldwide for all RJ servicesDelivering service quality to the highest levelIssuing all passenger e-tickets and other customer documentation, to complete all customer bookings accurately.Maintain all operational aspects, which include no show actions, complaint...

A Call Center Agent customer service employee is required to work for an e-commerce company on Radio and TV Street Requirements: - She has computer knowledge - Knowledge of using email - Knowledge of using social media sites - Knowledge of using Microsoft Office - Residents of neighboring areas are preferred

Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing...

• Answer calls and handle callers in a professional manner.• Telesales: Create lists of prospects' data (phone numbers, emails…..) and contact them by phone or email to promote company's services.• Update customers data into the company'sdatabase.• Schedule & record appointments• Properly use the email to contact...

Call Center employees are required with distinguished salaries and flexible working hoursManage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize...

The Integrated Logistics Services Company requires a customer service employee who is fluent in English and computer use. A minimum of two years of experience is required in the field of customer service and a call center only. Radio and television near the Tank Museum, working hours from 9 to 5 and from Saturday to Thursday. For inquiries,

*Proven experience as a cashier and customer care representative, with at least [2] years of experience*Excellent communication and customer service skills*Ability to handle cash and operate a cash register*Strong attention to detail and accuracy*Ability to multitask and work in a fast-paced environment

Email Support for Domestic & international ClientsJob Title : Customer Service Executive Non Voice Email Chat ProcessSkills: CCE, Customer care executive, Customer care, CSE, BPO,Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Customer Support, Customer Care Executive, Inbound, Technical Support Basic...

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage...

Hummer car care center announces its need for a fat assistant (number 3) who masters the quilling of the plastic paste and the separator foundation in an excellent manner and has started three stages to be residents of Al-Muqabaleen or around it. For those who meet the conditions, please contact us via WhatsApp or call at The number shown below. Official...

Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions, transactions,...

Design and implement a wide range of Contact Center technologies and AI solutions including but not limited to IVR's, CTI, Intelligent Routing, Desktop Servicing Applications, Digital and RPA solutions, and Call Recording and Analytics as well as ensure delivering the planned business outcomes post-implementationWork closely with multiple internal...

Managed Services and Data Center ManagerWe are looking for a highly motivated and passionate candidate to be part of Zain's Enterprise Business department to be responsible for managing the design, implementation, maintenance, and service delivery of all managed services and data center services, as well as managing all network of managed locations and...

Handing a high volume of in-bound calls and greet customers in a courteous and professional manner.Assess and evaluate customer concerns and resolve their problems in an efficient and timely manner.Provide product and service information to our customers.Promote products and services by understanding customer needs and interest and providing them with the...

A minimum of 5 years of experience in managing large teams in an international organization in the humanitarian/development sector is required.Experience managing a call centre or similar is desired.Strong background in protection is desired;Relevant experience in a multicultural setting is desirable;Previous experience in the Middle East will be an asset...

Call customers to explain products, offers and product packages ( through up selling & cross selling) to encourage purchases.Reach the company targets in terms of products selling and confirmation.Collaborate with the logistics team to ensure customer confirmation on the purchased products and maintain their data on the system.Answer customers' questions...

Delivering a comprehensive service to enquiring customersPossibly delegating certain customer enquiries to specific teamsManaging a large number of incoming calls and emailsManaging customers’ accountsKeeping a record of customer interaction and details of actions takenCommunicating with internal teams to discuss sales targetsGenerating sales leads,...