Call Center Manager
2 weeks ago
- A minimum of 5 years of experience in managing large teams in an international organization in the humanitarian/development sector is required.
- Experience managing a call centre or similar is desired.
- Strong background in protection is desired;
- Relevant experience in a multicultural setting is desirable;
- Previous experience in the Middle East will be an asset (not required).
- The candidate might be required to work in turns and shifts (day-night-weekends);
- Proficiency in the usage of computers and office software packages (MS Office) as well as web-based management systems;
- Strong interpersonal, teamwork and organizational skills;
- Proven experience in problem-solving and conflict resolution skills;
- Demonstrated capacity in strategic thinking
- Language requirements:
- Fluency in English is essential,
- Fluent in Arabic is desirable
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Call Center
2 weeks ago
Amman, Jordan Talal Abu-Ghazaleh Global Full timeWe are looking for Call Center Responsibilities Set up the Call Centre Managing the daily running of the call centre. Handling the most complex customer complaints or enquiries. Organizing staffing, including shift patterns and the number Setup the policies and procedures of the call center staffs Dealing with Vendors Technology providers
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Call Center Operations Manager
2 weeks ago
Amman, Jordan Nuqtat Al Taknalojia Full timeDetermines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing...
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Call Center Representative
2 weeks ago
Amman, Jordan ghaseelcom Full timeWe are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. TYou main goal will be to effectively address customer issues, complaints and inquiries in a timely manner.
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Call Center employee
4 days ago
Amman, Jordan Muyawama Full timeCall Center employees are required with distinguished salaries and flexible working hoursManage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize...
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Call Center Agent
1 week ago
Amman, Jordan Royal Jordanian Airlines Full timeServicing incoming reservation calls and emails from direct customers, Agents & RJ Agent offices worldwide for all RJ servicesDelivering service quality to the highest levelIssuing all passenger e-tickets and other customer documentation, to complete all customer bookings accurately.Maintain all operational aspects, which include no show actions, complaint...
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Call Center Representative
2 weeks ago
Amman, Jordan Oshea Cosmetics Full timeRole DescriptionThis is a full-time on-site role for a Call Center Representative at Oshea Cosmetics located in Amman. The Call Center Representative will be responsible for assisting customers with their inquiries, resolving complaints, supporting sales and providing excellent customer service. Additionally, the Call Center Representative will be...
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Call center agent
2 weeks ago
Amman, Jordan Zoom Group Full timeA Call Center Agent customer service employee is required to work for an e-commerce company on Radio and TV Street Requirements: - She has computer knowledge - Knowledge of using email - Knowledge of using social media sites - Knowledge of using Microsoft Office - Residents of neighboring areas are preferred
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Contact Center Representative
2 weeks ago
Amman, Jordan Umniah Full timeManage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage...
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Call center
2 weeks ago
Amman, Jordan itbeep Full timeAn e-marketing company is looking for female employees to serve clients. Required qualifications:- High communication skills over the phone. Listening skills to others. - Solve problems over the phone with clients. Dealing with criticism. Email marketing skills. - Follow up on customer accounts and respond to all inquiries in all customer accounts. High...
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Managed Services and Data Center Manager
2 weeks ago
Amman, Jordan Zain jordan Full timeManaged Services and Data Center ManagerWe are looking for a highly motivated and passionate candidate to be part of Zain's Enterprise Business department to be responsible for managing the design, implementation, maintenance, and service delivery of all managed services and data center services, as well as managing all network of managed locations and...
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car paint assistant
2 weeks ago
Amman, Jordan Hummer car care center Full timeHummer car care center announces its need for a fat assistant (number 3) who masters the quilling of the plastic paste and the separator foundation in an excellent manner and has started three stages to be residents of Al-Muqabaleen or around it. For those who meet the conditions, please contact us via WhatsApp or call at The number shown below. Official...
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Social Support Center Manager
2 weeks ago
Amman, Jordan JOHUD Full timeProvide overall technical direction of the programme with consciousness to the context development of: “one refugee approach”, Persons with Disabilities (PWDs), and Early Childhood.Lead social protection programs within Social Support Center’s efforts to develop policy solutions to the issues affecting vulnerable groups, and engage...
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Managing Director
2 weeks ago
Amman, Jordan Quranic city center Full timeAn administrative director is required for a cultural center to teach the Noble Qur’anSkillsJordanian nationalityTo have a non-judgmental certificateTo have a license from the Holy QuranHe must be at least 20 years oldHave memorized at least 5 parts
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Call Center Agent
2 weeks ago
Amman, Jordan Tebcan Full timeMaintain a positive, empathetic and professional attitude toward patients at all times.Communicate with customers through various channels.Book patient appointments / medical surgeries with doctors in the network.Respond promptly to patients' inquiries.Keep records of customer comments and complaints.Ensure customer satisfaction and provide professional...
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Call Center Specialist
2 weeks ago
Amman, Jordan ALNAHIL GROUP Full timeMust be very good in English and Arabic in written and verbal communication.Minimum qualification of high school (Tawjihi).Must be flexible with all shifts.Must be eligible to currently live and work in Jordan.
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Call Center Telemarketer
2 weeks ago
Amman, Jordan Alalami Financial Services Full time-Availability to start immediately-ability to take initiative and work independently-Full availability for all shifts (Morning, Evening, and Night).-Good knowledge of basic computer skills (e.g. Microsoft Office, internet, e-mail).-confident and charismatic approach to people.
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Managed Services Specialist-Infrastructure
2 weeks ago
Amman, Jordan CC Staffing International Ltd. Full time• Design, implement, and monitor the infrastructure and the systems. This includes after hours on-call support and handling technical problems escalated from Level 1• Plan, Design and Implement customer solutions and configuration changes.• Provide Level 1 with adequate technical tools for monitoring and managing systems.• Maintain and...
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Child Accountability Specialist
2 weeks ago
Amman, Jordan International Rescue Committee Full timeEmail Support for Domestic & international ClientsJob Title : Customer Service Executive Non Voice Email Chat ProcessSkills: CCE, Customer care executive, Customer care, CSE, BPO,Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Customer Support, Customer Care Executive, Inbound, Technical Support Basic...
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Call Center Technical Agent
2 weeks ago
Amman, Jordan Zain Jordan Full timeProviding technical assistance to customers subscribed to Enterprise, Broadband , ETTH, FTTH and Hosting servicesProviding assistance concerning billing and service terms and procedures to customersResolving the customers problems through guidance, recommending proper solution(s), and proposing adequate enlightenments in a timely and effective...
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Managed Services Specialist-Infrastructure
2 weeks ago
Amman, Jordan CC Staffing International Ltd. Full time• Design, implement, and monitor the infrastructure and the systems. This includes after hours on-call support and handling technical problems escalated from Level 1• Plan, Design and Implement customer solutions and configuration changes.• Provide Level 1 with adequate technical tools for monitoring and managing systems.• Maintain and...