Call Center Agent
2 weeks ago
Maintain a positive, empathetic and professional attitude toward patients at all times.
Communicate with customers through various channels.
Book patient appointments / medical surgeries with doctors in the network.
Respond promptly to patients' inquiries.
Keep records of customer comments and complaints.
Ensure customer satisfaction and provide professional customer support.
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Call Center Agent
1 week ago
Amman, Jordan Royal Jordanian Airlines Full timeServicing incoming reservation calls and emails from direct customers, Agents & RJ Agent offices worldwide for all RJ servicesDelivering service quality to the highest levelIssuing all passenger e-tickets and other customer documentation, to complete all customer bookings accurately.Maintain all operational aspects, which include no show actions, complaint...
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Call center agent
2 weeks ago
Amman, Jordan Zoom Group Full timeA Call Center Agent customer service employee is required to work for an e-commerce company on Radio and TV Street Requirements: - She has computer knowledge - Knowledge of using email - Knowledge of using social media sites - Knowledge of using Microsoft Office - Residents of neighboring areas are preferred
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Call Center
2 weeks ago
Amman, Jordan Talal Abu-Ghazaleh Global Full timeWe are looking for Call Center Responsibilities Set up the Call Centre Managing the daily running of the call centre. Handling the most complex customer complaints or enquiries. Organizing staffing, including shift patterns and the number Setup the policies and procedures of the call center staffs Dealing with Vendors Technology providers
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Call Center Representative
2 weeks ago
Amman, Jordan ghaseelcom Full timeWe are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. TYou main goal will be to effectively address customer issues, complaints and inquiries in a timely manner.
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Call Center Representative
2 weeks ago
Amman, Jordan Oshea Cosmetics Full timeRole DescriptionThis is a full-time on-site role for a Call Center Representative at Oshea Cosmetics located in Amman. The Call Center Representative will be responsible for assisting customers with their inquiries, resolving complaints, supporting sales and providing excellent customer service. Additionally, the Call Center Representative will be...
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Call Center Operations Manager
2 weeks ago
Amman, Jordan Nuqtat Al Taknalojia Full timeDetermines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing...
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Call Center employee
5 days ago
Amman, Jordan Muyawama Full timeCall Center employees are required with distinguished salaries and flexible working hoursManage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize...
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Call Center Manager
2 weeks ago
Amman, Jordan United Nations Office for Project Services Full timeA minimum of 5 years of experience in managing large teams in an international organization in the humanitarian/development sector is required.Experience managing a call centre or similar is desired.Strong background in protection is desired;Relevant experience in a multicultural setting is desirable;Previous experience in the Middle East will be an asset...
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Reservations Agent
2 weeks ago
Amman, Jordan ACCOR Hotels Full timeYour knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a Fairmont professionalAs a Reservations Agent effective and engaging communication is the key when speaking to fellow Colleagues and Guests Reporting to the Reservations Director responsibilities and essential job functions...
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Call Center Technical Agent
2 weeks ago
Amman, Jordan Zain Jordan Full timeProviding technical assistance to customers subscribed to Enterprise, Broadband , ETTH, FTTH and Hosting servicesProviding assistance concerning billing and service terms and procedures to customersResolving the customers problems through guidance, recommending proper solution(s), and proposing adequate enlightenments in a timely and effective...
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Contact Center Representative
2 weeks ago
Amman, Jordan Umniah Full timeManage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage...
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Call center
2 weeks ago
Amman, Jordan itbeep Full timeAn e-marketing company is looking for female employees to serve clients. Required qualifications:- High communication skills over the phone. Listening skills to others. - Solve problems over the phone with clients. Dealing with criticism. Email marketing skills. - Follow up on customer accounts and respond to all inquiries in all customer accounts. High...
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car paint assistant
2 weeks ago
Amman, Jordan Hummer car care center Full timeHummer car care center announces its need for a fat assistant (number 3) who masters the quilling of the plastic paste and the separator foundation in an excellent manner and has started three stages to be residents of Al-Muqabaleen or around it. For those who meet the conditions, please contact us via WhatsApp or call at The number shown below. Official...
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Call Center Specialist
2 weeks ago
Amman, Jordan ALNAHIL GROUP Full timeMust be very good in English and Arabic in written and verbal communication.Minimum qualification of high school (Tawjihi).Must be flexible with all shifts.Must be eligible to currently live and work in Jordan.
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Call Center Telemarketer
2 weeks ago
Amman, Jordan Alalami Financial Services Full time-Availability to start immediately-ability to take initiative and work independently-Full availability for all shifts (Morning, Evening, and Night).-Good knowledge of basic computer skills (e.g. Microsoft Office, internet, e-mail).-confident and charismatic approach to people.
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Head of Customer Support
2 weeks ago
Amman, Jordan Crossover for Work Full timePut knowledge at the center of the organization. We want our knowledge base to drive agent training and answer all customer questions before they are even asked. You will lead both the human writing team and the AI team that directs our Autobot. The Autobot currently solves 30% of L1 tickets, but our goal is to achieve 70% and then move on to solving L2...
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Head of Customer Support
2 weeks ago
Amman, Jordan Crossover for Work Full timePut knowledge at the center of the organization. We want our knowledge base to drive agent training and answer all customer questions before they are even asked. You will lead both the human writing team and the AI team that directs our Autobot. The Autobot currently solves 30% of L1 tickets, but our goal is to achieve 70% and then move on to solving L2...
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Product Manager
2 weeks ago
Amman, Jordan Maqsam Full timeAt Maqsam, we're building the next-generation cloud communication suite for the Middle East and North Africa. Maqsam is completely cloud-based and is used by thousands of agents in over 10 countries and allows businesses to: Make and take calls to and from anywhere in the world to anywhere in the world,Obtain local phone numbers inside and outside the...
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Specialist - Global Command Center
2 weeks ago
Amman, Jordan Amazon Full timeThe Amazon’s Candidate Connection Services (ACCS) team is one branch of WFS which provides email, chat and phone support to candidates applying for jobs with Amazon. This customer service for candidates removes technical barriers in the hiring process, relieving local HR and Staffing teams from providing Tier 1 candidate support. Candidate Services...
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Child Accountability Specialist
2 weeks ago
Amman, Jordan International Rescue Committee Full timeEmail Support for Domestic & international ClientsJob Title : Customer Service Executive Non Voice Email Chat ProcessSkills: CCE, Customer care executive, Customer care, CSE, BPO,Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Customer Support, Customer Care Executive, Inbound, Technical Support Basic...