Call Center Specialist

We are looking for Call Center Responsibilities Set up the Call Centre Managing the daily running of the call centre. Handling the most complex customer complaints or enquiries. Organizing staffing, including shift patterns and the number Setup the policies and procedures of the call center staffs Dealing with Vendors Technology providers

We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. TYou main goal will be to effectively address customer issues, complaints and inquiries in a timely manner.

Role DescriptionThis is a full-time on-site role for a Call Center Representative at Oshea Cosmetics located in Amman. The Call Center Representative will be responsible for assisting customers with their inquiries, resolving complaints, supporting sales and providing excellent customer service. Additionally, the Call Center Representative will be...

Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing...

Call Center employees are required with distinguished salaries and flexible working hoursManage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize...

A Call Center Agent customer service employee is required to work for an e-commerce company on Radio and TV Street Requirements: - She has computer knowledge - Knowledge of using email - Knowledge of using social media sites - Knowledge of using Microsoft Office - Residents of neighboring areas are preferred

Servicing incoming reservation calls and emails from direct customers, Agents & RJ Agent offices worldwide for all RJ servicesDelivering service quality to the highest levelIssuing all passenger e-tickets and other customer documentation, to complete all customer bookings accurately.Maintain all operational aspects, which include no show actions, complaint...

A minimum of 5 years of experience in managing large teams in an international organization in the humanitarian/development sector is required.Experience managing a call centre or similar is desired.Strong background in protection is desired;Relevant experience in a multicultural setting is desirable;Previous experience in the Middle East will be an asset...

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage...

An e-marketing company is looking for female employees to serve clients. Required qualifications:- High communication skills over the phone. Listening skills to others. - Solve problems over the phone with clients. Dealing with criticism. Email marketing skills. - Follow up on customer accounts and respond to all inquiries in all customer accounts. High...

Email Support for Domestic & international ClientsJob Title : Customer Service Executive Non Voice Email Chat ProcessSkills: CCE, Customer care executive, Customer care, CSE, BPO,Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Customer Support, Customer Care Executive, Inbound, Technical Support Basic...

Hummer car care center announces its need for a fat assistant (number 3) who masters the quilling of the plastic paste and the separator foundation in an excellent manner and has started three stages to be residents of Al-Muqabaleen or around it. For those who meet the conditions, please contact us via WhatsApp or call at The number shown below. Official...

Maintain a positive, empathetic and professional attitude toward patients at all times.Communicate with customers through various channels.Book patient appointments / medical surgeries with doctors in the network.Respond promptly to patients' inquiries.Keep records of customer comments and complaints.Ensure customer satisfaction and provide professional...

-Availability to start immediately-ability to take initiative and work independently-Full availability for all shifts (Morning, Evening, and Night).-Good knowledge of basic computer skills (e.g. Microsoft Office, internet, e-mail).-confident and charismatic approach to people.

Sell and Lead Digital Marketing is looking for a Sales Specialist to promote its services in Amman. Duties include:researching prospects.making sales calls.requesting clients for a meeting.Presenting the company's products and services to customers.

"Project Background:The Jordan Himaya project is a USAID-funded activity that aims to enhance access to and quality of essential services and protection for survivors of gender-based violence (GBV) in Jordan.The project has two outcomes:1) survivor-centered institutional capacity improved, and 2) legislative frameworks for protecting survivors and responding...

Providing technical assistance to customers subscribed to Enterprise, Broadband , ETTH, FTTH and Hosting servicesProviding assistance concerning billing and service terms and procedures to customersResolving the customers problems through guidance, recommending proper solution(s), and proposing adequate enlightenments in a timely and effective...

Position DescriptionThe Business Development Specialist will support ERA’s objective to enhance investment promotion and facilitation in Jordan, with a goal to advance Jordan as an attractive investment destination. The Specialist will engage in assisting public sector actors in delivering their mandates, including advancing a pipeline of PPP and local...

• Design, implement, and monitor the infrastructure and the systems. This includes after hours on-call support and handling technical problems escalated from Level 1• Plan, Design and Implement customer solutions and configuration changes.• Provide Level 1 with adequate technical tools for monitoring and managing systems.• Maintain and...

• Design, implement, and monitor the infrastructure and the systems. This includes after hours on-call support and handling technical problems escalated from Level 1• Plan, Design and Implement customer solutions and configuration changes.• Provide Level 1 with adequate technical tools for monitoring and managing systems.• Maintain and...