Call Center Operations Manager

We are looking for Call Center Responsibilities Set up the Call Centre Managing the daily running of the call centre. Handling the most complex customer complaints or enquiries. Organizing staffing, including shift patterns and the number Setup the policies and procedures of the call center staffs Dealing with Vendors Technology providers

Servicing incoming reservation calls and emails from direct customers, Agents & RJ Agent offices worldwide for all RJ servicesDelivering service quality to the highest levelIssuing all passenger e-tickets and other customer documentation, to complete all customer bookings accurately.Maintain all operational aspects, which include no show actions, complaint...

We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. TYou main goal will be to effectively address customer issues, complaints and inquiries in a timely manner.

Call Center employees are required with distinguished salaries and flexible working hoursManage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize...

Role DescriptionThis is a full-time on-site role for a Call Center Representative at Oshea Cosmetics located in Amman. The Call Center Representative will be responsible for assisting customers with their inquiries, resolving complaints, supporting sales and providing excellent customer service. Additionally, the Call Center Representative will be...

A Call Center Agent customer service employee is required to work for an e-commerce company on Radio and TV Street Requirements: - She has computer knowledge - Knowledge of using email - Knowledge of using social media sites - Knowledge of using Microsoft Office - Residents of neighboring areas are preferred

A minimum of 5 years of experience in managing large teams in an international organization in the humanitarian/development sector is required.Experience managing a call centre or similar is desired.Strong background in protection is desired;Relevant experience in a multicultural setting is desirable;Previous experience in the Middle East will be an asset...

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage...

Managed Services and Data Center ManagerWe are looking for a highly motivated and passionate candidate to be part of Zain's Enterprise Business department to be responsible for managing the design, implementation, maintenance, and service delivery of all managed services and data center services, as well as managing all network of managed locations and...

Plan, organize, and manage staff and overall operations to ensure stability of customer's infrastructure.Provides overall expertise with all network operations functions.Define, implement and enforce configuration management and change management policies and practices.Handle escalations and manage support from different levels.Ensure adherence of...

Our internships are educational opportunities intended to allow you, our future managers, to discover how we lead and develop our teams of Associates. As an Operations and Logistics Interns, you will learn how our managers effectively engage their teams to realize their full potential, ensure their performance in order to fulfill our customers’...

Coordinate, direct, and ensure telephone, fax, and modem lines are installed, maintained, and dismantled correctly. Process guest check-ins, Check-outs, room assignments, reservations, and cancellations. Block rooms; activate keys. Set up guest accounts; verify/adjust billing; secure payment. Operate telephone switchboard station; assist with all...

An e-marketing company is looking for female employees to serve clients. Required qualifications:- High communication skills over the phone. Listening skills to others. - Solve problems over the phone with clients. Dealing with criticism. Email marketing skills. - Follow up on customer accounts and respond to all inquiries in all customer accounts. High...

Troubleshoot and drive resolutions to ensure reliable and operationally effective flow of products, improve processes and reduce discrepanciesWork with various internal teams (e.g. supply chain, fulfillment center, technology teams) to help drive tools and process improvements that affect vendor/catalog management workflowsDrive appropriate data oriented...

About the jobSummaryResponsible for successful and profitable operation of multiple sites within EMEA region to include service delivery, cost efficiency, quality and continuous improvement commitment. Lead the local operations team in delivery consistency of a global program. Support and develop local program management and facilitate best practice sharing....

Candidates only from Noida & Delhi should applyInterview: Face to Face Responding to customer queries related to health insurance claims, policy etc. through calls. Providing resolution to customers' complaints & grievances Maintaining the AHT for the process No target Should be a graduate at-least or final year result awaited or final year...

Set the vision, direction and culture of their teams by managing individual and team performance expectations and goals, monitoring real time service levels and schedule adherence, and holding their teams accountable to meet and exceed performance targetsCollaborate with internal partners to build input-focused operating plans for achievement of key...

Hummer car care center announces its need for a fat assistant (number 3) who masters the quilling of the plastic paste and the separator foundation in an excellent manner and has started three stages to be residents of Al-Muqabaleen or around it. For those who meet the conditions, please contact us via WhatsApp or call at The number shown below. Official...

Provide overall technical direction of the programme with consciousness to the context development of: “one refugee approach”, Persons with Disabilities (PWDs), and Early Childhood.Lead social protection programs within Social Support Center’s efforts to develop policy solutions to the issues affecting vulnerable groups, and engage...

Answers incoming calls.Directs call to guest rooms, staff, or departments through the switchboard or PBX system.Places outgoing calls.Receives guest messages and deliver the same to the guest.Logs all wake-up call requests and performs wake-up call services. wake-up call services.Provides information about hotel services to guests.Understand the telephone...