Contact Center Representative

We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. TYou main goal will be to effectively address customer issues, complaints and inquiries in a timely manner.

Role DescriptionThis is a full-time on-site role for a Call Center Representative at Oshea Cosmetics located in Amman. The Call Center Representative will be responsible for assisting customers with their inquiries, resolving complaints, supporting sales and providing excellent customer service. Additionally, the Call Center Representative will be...

A sales representative is required for a leading company in the field of solar energy with at least 5 years of experience / the location of the company, and the salary is determined according to the experience in the interview. Please send your CV to and to contact us

Sales representatives are the principal point of contact between a business and its customers. Sales reps ensure current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers.

Hummer car care center announces its need for a fat assistant (number 3) who masters the quilling of the plastic paste and the separator foundation in an excellent manner and has started three stages to be residents of Al-Muqabaleen or around it. For those who meet the conditions, please contact us via WhatsApp or call at The number shown below. Official...

tendersglobal.net Position description Reporting to the Head of MENA, the Country Representative (CR) leads Westminster Foundation for Democracy (WFD’s) overall work operational and programme function in Jordan. Envisaged to start in January 2024, the programme will support the Jordanian House of Representatives to strengthen its legislative and...

What we’re looking for:As an Inside Sales Representative, you will play a key role in driving the business forward by building and maintaining strong relationships with the customers. The ideal candidate will serve as the primary point of contact for both potential and existing customers, providing top-notch service while also identifying opportunities...

Design and implement a wide range of Contact Center technologies and AI solutions including but not limited to IVR's, CTI, Intelligent Routing, Desktop Servicing Applications, Digital and RPA solutions, and Call Recording and Analytics as well as ensure delivering the planned business outcomes post-implementationWork closely with multiple internal...

Description:Provide superior customer experience and create WOW moments when answering questions or requests from customers or the public. Typically answer incoming phone calls, and interact with customers by email, social media or live chat. Often handle orders processing, returns, process cash refunds, and help customers track orders. Responsibility:Work...

Responsibilities: Maintaining positive business relationships to maintain and maximize customer satisfaction. Present, promote and sell products / services using solid arguments to existing and potential customers. Expand the company’s client base by collaborating with the sales team. Staying informed of business trends. Identify potential clients...

Responsibilities: Maintaining positive business relationships to maintain and maximize customer satisfaction. Present, promote and sell products / services using solid arguments to existing and potential customers. Expand the company’s client base by collaborating with the sales team. Staying informed of business trends. Identify potential clients...

Responsibilities:Maintaining positive business relationships to maintain and maximize customer satisfaction.Present, promote and sell products / services using solid arguments to existing and potential customers.Expand the company's client base by collaborating with the sales team.Staying informed of business trends.Identify potential clients in Amman,...

Recommend hairstyles and nail colors to match clients’ needs and personal styleApply makeup productsProvide guidelines to clients on how to take care of their skinBook appointments over the phone and serve walk-ins based on availabilityMaintain updated client records (e.g. contact details and treatments)

Setting KPIs and performance matrix for Contact Center agents at the shared services center.Monitor and enhance the overall CS & CC team performance.Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)Set KPI’s and conduct quarterly performance review.Identify and address customer needs and...

Provide assistance to the Center Manager’s daily work.Act as the point of contact between the executives and internal/external clientsUndertake the tasks of receiving calls, take messages and routing correspondenceHandle requests and queries appropriatelyMaintain diary, arrange meetings and appointments and provide remindersMake travel arrangements...

Perform online sales activities to achieve company sales objectives.Identify and contact potential customers for business opportunities.Schedule daily customer appointments and make product presentations.Update customer database with contact details and interest information from prospective customers.Perform daily tasks based on assigned work plan.Maintain...

Provide expert RMNCH technical guidance in design and implementation of strategies for improving quality of RMNCH services in the public and private sectors, including oversight for implementation and evaluation of innovative models and approaches to improve service delivery outcomes. • Provide technical leadership in identifying innovative capacity...

Design user experience and develop business requirements to enhance homepage layout.Identify special techniques to improve content templates, research and author style guides of knowledge management.Prepare engagement model and guideline for maintaining content fresh and updated.Develop and maintain relations with knowledge contact center, primary user...

Supervise senior technical, administrative and construction management staff, including staff responsible for diverse technical activities; represent (primary point of contact) the program with USAID Lebanon, the host government and stakeholders; serve as the strategic guide for program activities within all sectors ensuring the program meets all required...

Taking ownership of SQLs from account managers and progressing those opportunities towards close/won, i.e. signed contractsDriving pipeline velocity through predictive customer contact and interactionsForecasting and tracking sales stages in Salesforce and other tools to ensure accuracy and effectivenessTalking to customers at different levels of the...