Knowledge Management Specialist

3 weeks ago


Amman, Jordan Specialized Technical Services Full time
  • Design user experience and develop business requirements to enhance homepage layout.
  • Identify special techniques to improve content templates, research and author style guides of knowledge management.
  • Prepare engagement model and guideline for maintaining content fresh and updated.
  • Develop and maintain relations with knowledge contact center, primary user groups and stakeholders.
  • Supervise content to apt delivery channel on basis of target audience.
  • Utilize qualitative client feedback and quantitative data to present improvements across system.
  • Define and gather business needs for releases in time to come.
  • Perform as main contact for research and information manager activities.
  • Define and manage user roles and opinions to present target information to right audiences.
  • Develop and manage information architecture as well as taxonomy to enforce effective communication.


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