Telephone Operator

Answer, record, log, and process all guest calls, requests, questions, or concerns.Operate telephone switchboard station.Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.Advise guest of any messages received.Monitor busy or unanswered lines, check...

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station.Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check...

Coordinate, direct, and ensure telephone, fax, and modem lines are installed, maintained, and dismantled correctly. Process guest check-ins, Check-outs, room assignments, reservations, and cancellations. Block rooms; activate keys. Set up guest accounts; verify/adjust billing; secure payment. Operate telephone switchboard station; assist with all...

Interrupt busy lines if an emergency warrants.Keep records of calls placed and received, and of related toll charges.Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.Monitor automated systems for placing collect calls and intervene for a callers needing assistance.Observe...

Position SummaryAnswer, record, log, and process all guest calls, requests, questions, or concerns.Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb,call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received.Monitor busy or unanswered...

Devises work schedule for telephone operators ensuring adequate coverage of telephone switchboard at all times; revises work schedule as necessary. Prepares various reports such as traffic reports or weekly progress reports as requested by supervisor

Operate telephone switchboard station in order to answer telephone calls.Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls.Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required.Answer, record, and process all guest calls,...

Advise guest of any messages receivedMonitor busy or unanswered lines check back with callers on hold to update status and offer to take a messageReceive record and relay messages accurately completely and legiblyActivate deactivate guest room message lights as appropriate Instruct guests on how to access the internet transfer guests with problems to...

- Provide the customers with the information about the hotel and its surroundings;- Provide prompt, correct communications support;- Transfer incoming calls promptly to the appropriate extension;- Assist guests to make long distance calls by instructing them on the appropriate procedures and/or placing calls for them;- Take and deliver accurate and complete...

To be of a pleasant disposition and good strong character, receive and respond to incoming calls, SMS and/or e-mails regarding tasks and roles.To be a positive team player and can do attitude.Maintain an inventory of all equipment and other peripheral equipment.Accurately document instances of hardware failure, repair, installation, and Removal.Ability to...

Contact potential or existing customers to inform them about a product or service using scriptsAnswer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate...

• Handle customer inquiries and concerns via telephone and email• Provide prompt responses to customer inquiries• Gather and assess all relevant information to address inquiries and complaints• Manage customer accounts• Log details of actions taken• Handle administrative tasks• Follow up on customer interactions

Operate telephone switchboard station in order to answer telephone calls.Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls.Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required.Answer, record, and process all guest calls,...

Monitor the operation and security of all computer hardware and ensure that it is operating properlyServe as a primary contact for all servicing of computers, printers, etc.Maintain a sufficient inventory of all office and computer suppliesMaintain all hardware and software logs updated as per departmental working proceduresMaintain the documentation of all...

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.Receive, record, and relay messages accurately. Log all guest requests or issues into...

Provide on-site and remote support to users for problems related to the network, the operator, the software, operating systems and system hardware diagnosis.Conduct research, realize Proof of Concept on new technologies and submit a final technical report to the hierarchy regarding small to medium projects.Install and configure specified software packages...

Answer record and process all guest requests questions or concerns via telephone email chat and mobile communication devicesOperate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extensionReceive record and relay messages accurately Log all guest requests or issues into computer contact...

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.Receive, record, and relay messages accurately. Log all guest requests or issues into...

Provide a range of support services in the areas of general office administration, finance and/or HR that contribute to the timely delivery of business operations in accordance with applicable standards.Monitor the expenditure levels and initiate actions such as budget forecasting and budget revision in a proactive and timely manner.Provide secretarial...

Read incoming correspondence to ascertain nature of writers’ concerns and to determine disposition of correspondenceMaintain files and control records to show correspondence activities.Route correspondence to other departments for reply.Type acknowledgment letters to persons sending correspondence.· Organizing import and export operations and...