Supervisor Front Desk

2 weeks ago


Amman, Jordan Sheraton Hotels & Resorts Full time
  • Welcome guests and visitors to the front lobby of the facility, record their information and choose a room or rooms for them based on their needs.
  • Coordinate solutions quickly when guests experience problems in their room by working with housekeeping and/or service staff.
  • Collect the guest’s payment using either credit/debits cards, cash or checking account information for rooms at the end of each stay and ask for a room deposit when necessary.
  • Settle the facility register at the end of each shift or day by counting the drawer, printing receipts and running financial activity reports.
  • Ensure that extra services ordered by the guests, such as alcoholic drinks, entertainment and food, are properly accounted for and charged on the final bill.

  • Front Desk Agent

    1 month ago


    Amman, Jordan AccorHotels Full time

    Greet guests and provide them with superb customer service.Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.Answer all client questions and incoming calls.Redirect phone calls to the appropriate department and take down messages.Accept all letters and packages, and distribute them to...


  • Amman, Jordan National Vision Holdings, Inc. Full time

    Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward...


  • Amman, Jordan Marriott International Full time

    Assist Front Office Manager in supervising daily front desk activities according to the established guidelines.Prioritize and delegate daily work responsibilities to front desk staff.Train and guide front desk staffs to provide quality customer services.Manage staffing schedules, shift changes, payrolls, and labor costs.Resolve guest issues and enquiries to...

  • Front Office Manager

    1 month ago


    Amman, Jordan W Hotels Full time

    Responsible for all front office functions and staffAreas of responsibility include Bell Staff Switchboard Operations Guest Services Front Desk and Retail Gift Shop as applicableAs a department head directs and works with managers and employees to successfully execute all front office operations including guest arrival and departure proceduresStrives to...


  • Amman, Jordan W Hotels Full time

    Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee...


  • Amman, Jordan W Hotels Full time

    Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead influence and encourage others advocates sound financial business decision making demonstrates honesty integrity leads by exampleEncourages and builds mutual trust respect and cooperation among team members Supervises and manages employeesManaging all day-to-day...

  • Front Office Manager

    1 month ago


    Amman, Jordan Four Seasons Hotels and Resorts Full time

    Manages the staff at the Front Desk. Directs all activities of the Asst. Front Office Managers and the Night Manager to ensure communications and follow-up on any problems, guest requests or special requirements. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed.Reviews and monitors schedules of...

  • Ticketing Supervisor

    2 weeks ago


    Amman, Jordan Fairmont Travel Full time

    Minimum 2 years of experienceProficiency in Amadeus and Galileo softwareAbility to work under pressurevery request should be dealt with in a timely manner with no backlog on bookings. must be versed with the description of rooms, facilities and on-going offers. monitors hotel inventory and arranges with the front desk for all special guest requests...


  • Amman, Jordan St. Regis Hotels & Resorts Full time

    Administer and schedule staff for each shift and assist all guest services staff to resolve all customer issues effectively.Assist all guests with disabilities and resolve all informational and directional queries from guests, train staff in all guest services and handle all cash transaction efficiently.Supervise working of all cooks and housekeepers and...


  • Amman, Jordan NUR Interactive Full time

    Using your knowledge and experience in developing a variety of applicationsReviewing application requirements and interface designsMonitoring and improving front-end performanceDocumenting application changes and developing updatesIdentify and troubleshoot issues related to coding and performance problemsPerforming other duties related to the job as assigned...


  • Amman, Jordan St. Regis Hotels & Resorts Full time

    Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.Encourages and builds mutual trust, respect, and cooperation among team members.Supervises and manages employees. Managing all day-to-day operations. Understanding...


  • Amman, Jordan ALL - Accor Live Limitless Full time

    b Description Provide a warm welcome to the guests, and oversee VIP arrivals and departures.Keeps an updated record of the guests’ information in the system and handle complaints and concerns.Deal effectively with any guest comments and or / complaints taking full ownership of the situationTo assist the Front Desk, ensuring room changes and Accor Live...

  • Front Desk

    1 month ago


    Amman, Jordan SHERATON HOTELS & RESORTS Full time

    Answer record and process all guest calls messages requests questions or concernsCoordinate with Housekeeping to track readiness of rooms for check-inCommunicate parking procedures to guests visitors and dispatch bell staff or valet staff as neededSupply guests with directions and information regarding property and local areas of interestRun daily reports...

  • Front Desk Agent

    1 month ago


    Amman, Jordan Rotana Full time

    Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates...


  • Amman, Jordan Gymnazia Int'l School of Sports, Arts and Science Education Full time

    - Greet visitors and clients in a warm and friendly manner and directing them appropriately.Answering & transferring calls as necessary-Managing students’ appointments and schedules - Handle and resolve costumers’ complaints and problems.-Maintaining the GYMNAZIA activities as per scheduled program, ensuring that the resources are used...

  • Front Desk Agent

    1 month ago


    Amman, Jordan Rotana Hotel Group Full time

    Welcome customers and guests in a warm and friendly manner.Ascertains their purchasing needs.Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.Knows all essential aspects of our business operations.Collects payments by accepting cash, check, or charge payments from customers; and makes change...

  • Front Desk Agent

    1 month ago


    Amman, Jordan Marriott Hotels Resorts Full time

    Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit.Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns....

  • Front Desk Agent

    1 month ago


    Amman, Jordan Sheraton Hotels & Resorts Full time

    Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate...

  • Front Desk Clerk

    1 month ago


    Amman, Jordan W Hotels Full time

    Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns....

  • Style Talent Coach

    1 month ago


    Amman, Jordan W Hotels Full time

    Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest roomsAssist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of...