Front Desk
1 month ago
- Answer record and process all guest calls messages requests questions or concerns
- Coordinate with Housekeeping to track readiness of rooms for check-in
- Communicate parking procedures to guests visitors and dispatch bell staff or valet staff as needed
- Supply guests with directions and information regarding property and local areas of interest
- Run daily reports number of arrivals departures identify any special requests and check reports for accuracy
- Complete designated cashier and closing reports in the computer system Cash guests personal checks and traveler s checks
- Count bank at the beginning and end of shift Balance and drop receipts according to Accounting specifications
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Agent-Front Desk-Lead
24 hours ago
Amman, Jordan Sheraton Hotels & Resorts Full timeDefining and implementing front desk objectives and procedures.Hiring and training staff and managing the shift schedules.Tending to guests' complaints and questions and providing exceptional customer service.Ensuring that the front desk and reception area is kept clean and organized.Maintaining front desk office supplies and equipment.Managing budgets,...
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Front Desk Agent
1 month ago
Amman, Jordan AccorHotels Full timeGreet guests and provide them with superb customer service.Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.Answer all client questions and incoming calls.Redirect phone calls to the appropriate department and take down messages.Accept all letters and packages, and distribute them to...
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Front Desk Receptionist
1 month ago
Amman, Jordan National Vision Holdings, Inc. Full timeKeep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward...
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Assistant Front Office Manager
1 month ago
Amman, Jordan Marriott International Full timeAssist Front Office Manager in supervising daily front desk activities according to the established guidelines.Prioritize and delegate daily work responsibilities to front desk staff.Train and guide front desk staffs to provide quality customer services.Manage staffing schedules, shift changes, payrolls, and labor costs.Resolve guest issues and enquiries to...
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Front Office Manager
1 month ago
Amman, Jordan W Hotels Full timeResponsible for all front office functions and staffAreas of responsibility include Bell Staff Switchboard Operations Guest Services Front Desk and Retail Gift Shop as applicableAs a department head directs and works with managers and employees to successfully execute all front office operations including guest arrival and departure proceduresStrives to...
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Assistant Front Office Manager
1 month ago
Amman, Jordan W Hotels Full timeAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee...
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Assistant Front Office Manager
1 month ago
Amman, Jordan W Hotels Full timeSupporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead influence and encourage others advocates sound financial business decision making demonstrates honesty integrity leads by exampleEncourages and builds mutual trust respect and cooperation among team members Supervises and manages employeesManaging all day-to-day...
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Front Office Manager
1 month ago
Amman, Jordan Four Seasons Hotels and Resorts Full timeManages the staff at the Front Desk. Directs all activities of the Asst. Front Office Managers and the Night Manager to ensure communications and follow-up on any problems, guest requests or special requirements. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed.Reviews and monitors schedules of...
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Supervisor Front Desk
3 weeks ago
Amman, Jordan Sheraton Hotels & Resorts Full timeWelcome guests and visitors to the front lobby of the facility, record their information and choose a room or rooms for them based on their needs.Coordinate solutions quickly when guests experience problems in their room by working with housekeeping and/or service staff.Collect the guest’s payment using either credit/debits cards, cash or checking...
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Assistant Front Office Manager
1 month ago
Amman, Jordan St. Regis Hotels & Resorts Full timeUtilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.Encourages and builds mutual trust, respect, and cooperation among team members.Supervises and manages employees. Managing all day-to-day operations. Understanding...
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Style Talent Coach
1 month ago
Amman, Jordan W Hotels Full timeInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest roomsAssist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of...
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Style Talent Coach
1 month ago
Amman, Jordan W Hotels Full timeInspect guest rooms public areas pool etc after being cleaned by Housekeeper to ensure quality standardsRun sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest roomsAssist Housekeeping management in managing daily activitiesAct as a liaison to coordinate the efforts of Housekeeping...
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Front Desk Agent
1 month ago
Amman, Jordan Rotana Full timePerform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates...
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Front Desk Agent
1 month ago
Amman, Jordan Rotana Hotel Group Full timeWelcome customers and guests in a warm and friendly manner.Ascertains their purchasing needs.Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.Knows all essential aspects of our business operations.Collects payments by accepting cash, check, or charge payments from customers; and makes change...
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Front Desk Clerk
1 month ago
Amman, Jordan W Hotels Full timeProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns....
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Front Desk Agent
1 month ago
Amman, Jordan Marriott Hotels Resorts Full timeProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit.Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns....
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Front Desk Agent
1 month ago
Amman, Jordan Sheraton Hotels & Resorts Full timeAssist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate...
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Front Desk Receptionist
1 month ago
Amman, Jordan Gymnazia Int'l School of Sports, Arts and Science Education Full time- Greet visitors and clients in a warm and friendly manner and directing them appropriately.Answering & transferring calls as necessary-Managing students’ appointments and schedules - Handle and resolve costumers’ complaints and problems.-Maintaining the GYMNAZIA activities as per scheduled program, ensuring that the resources are used...
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Style Talent Coach
1 month ago
Amman, Jordan W hotel Full timeInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of...
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General Cashier
1 month ago
Amman, Jordan Hilton Hilton Full timeEnsure all cash floats are in place across the hotelCollect daily cash takings and reconcile them against receipts and the accounting systemComplete daily reports for the Finance ManagerDeposit cash takings with the bank on a daily basisProvide the Front Desk with daily currency exchange rates to ensure provision of excellent service to our customers