Front Office Manager

4 weeks ago


Amman, Jordan Four Seasons Hotels and Resorts Full time
  • Manages the staff at the Front Desk. Directs all activities of the Asst. Front Office Managers and the Night Manager to ensure communications and follow-up on any problems, guest requests or special requirements. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed.
  • Reviews and monitors schedules of staff in other department of responsibility. Monitors their activities to assure that standards are being met, staff is being supported and guest needs are being met.
  • Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone

  • Front Office Manager

    4 weeks ago


    Amman, Jordan W Hotels Full time

    Responsible for all front office functions and staffAreas of responsibility include Bell Staff Switchboard Operations Guest Services Front Desk and Retail Gift Shop as applicableAs a department head directs and works with managers and employees to successfully execute all front office operations including guest arrival and departure proceduresStrives to...


  • Amman, Jordan W Hotels Full time

    Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee...

  • Front Office Manager

    4 weeks ago


    Amman, Jordan Hilton Full time

    Oversee the entire Front Office operation to maintain high standardsEvaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvementEnsure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty schemeMaximise room occupancy at best...


  • Amman, Jordan Marriott Full time

    Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis.Customer Satisfaction (Guest Feedback, Social Media Review).Financial Performance (Up selling, Room Revenue, Operation Auditing).Showing Initiative, Problem Solving, Staff Training, Team Leading.Manages and motivates the Front Office team in order...


  • Amman, Jordan Marriott International Full time

    Assist Front Office Manager in supervising daily front desk activities according to the established guidelines.Prioritize and delegate daily work responsibilities to front desk staff.Train and guide front desk staffs to provide quality customer services.Manage staffing schedules, shift changes, payrolls, and labor costs.Resolve guest issues and enquiries to...


  • Amman, Jordan W Hotels Full time

    Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead influence and encourage others advocates sound financial business decision making demonstrates honesty integrity leads by exampleEncourages and builds mutual trust respect and cooperation among team members Supervises and manages employeesManaging all day-to-day...


  • Amman, Jordan St. Regis Hotels & Resorts Full time

    Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.Encourages and builds mutual trust, respect, and cooperation among team members.Supervises and manages employees. Managing all day-to-day operations. Understanding...


  • Amman, Jordan Accor Full time

    Job DescriptionReporting to the Director, Front Office and Assistant Front Office Manager(s), responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service.Greet, check in and settle guest accounts while ensuring all service standards are followed.Maintain accurate...

  • Front Desk Agent

    4 weeks ago


    Amman, Jordan AccorHotels Full time

    Greet guests and provide them with superb customer service.Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.Answer all client questions and incoming calls.Redirect phone calls to the appropriate department and take down messages.Accept all letters and packages, and distribute them to...


  • Amman, Jordan National Vision Holdings, Inc. Full time

    Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward...


  • Amman, Jordan Accor Full time

    Company DescriptionFairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotel’s exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we make use of the finest wood and marble, and our rooms and hotel interiors...

  • Front End Engineer

    4 weeks ago


    Amman, Jordan ZenHR Full time

    Handle the frontend work, and build cutting edge experienceHelp building the front-end teamBuild reusable front-end components to be shared across all products5+ years of experienceExperience in managing direct reportsPerform code reviews, unit testing, and continuous integrationWork cross-functionally to enhance overall user experience of our platformsOwn...


  • Amman, Jordan PLUSIVO Positive Pulse Full time

    Performing market research.Gathering and processing research data.Performing basic admin duties including printing, sending emails, and ordering office supplies.Assisting and coordinating with the sales team.Assisting the Front Office team.


  • Amman, Jordan Netcompany-Intrasoft Full time

    Jr. Front-End DeveloperResponsibilities: Design and develop applications.Contribute to all phases of the development life cycle.Write well-designed, testable and efficient code.Ensure that designs comply with the specifications. Requirements: Proficiency in JavaScript and ES6+.Experience with React.js and its core principles.Knowledge of state management...


  • Amman, Jordan Relief International Regional Office Full time

    Is a key member of the newly established global Awards Management team (direct reporting line to Regional Awards Manager) and Regional Program team (dotted reporting line to Regional Senior Program Officer).Focal point for all awards processes (grants and contracts) for the Regional Support Office (RSO). This includes serving as primary point of...

  • Office Manager

    4 weeks ago


    Amman, Jordan Migrate Full time

    company is focused on reliability and delivery, allowing clients to concentrate on growing their core business.Role DescriptionThis is a full-time on-site role for an Office Manager located in Cairo, Egypt. The Office Manager will be responsible for day-to-day tasks related to office administration, communication, customer service, and administrative...

  • Office Manager

    4 weeks ago


    Amman, Jordan iHR International Human Resources Full time

    Follow up on database programs and e-mail.Develop and implement new management systems such as records management.Record office expenses and manage budget.Organizing office layout and maintaining supplies and equipment.Maintain office condition and arrange necessary repairs.Organizing meetings with employees and writing the agenda.Oversee the recruitment of...


  • Amman, Jordan Relief International Regional Office Full time

    Reports to the Financial Manager and/or International Controller; coordinates with the Jordan PMs, Head of Office and Programs and Country Director.Review and audit payment requests to ensure completeness and compliance.Directs the activities of the Field Office’s accounting staff ensuring the completion of all accounting activities and reporting to...

  • Office Manager

    4 weeks ago


    Amman, Jordan Flat6Labs Full time

    Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff.Allocation of resources to enable task performance.Assist in bookkeeping, invoicing and accounting support tasks.Coordinate office staff activities to ensure maximum efficiency.Manage office setup process, sourcing quotations from vendors and suppliers

  • Office manager

    4 weeks ago


    Amman, Jordan rwhoop Full time

    A director of tax and legal services office is required. She is fluent in the work of management. A leader who can control the office and the auditors. Those who wish to send the c.v or to Note that the age is preferably between 30-50