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Deputy Information Management Coordinator

3 months ago

Amman, Amman, Jordan Solidarites international Full time
"IM Tools & Services


Engage with departments at Coordination to develop and encourage the usage of IM tools or practices in support/program data and/or workflows.

These can include any efficient/advanced excel file, GIS maps, PBI Dashboards, automated flows, or more advanced IM tools (Power App, Software, SQL Database...).

In close collaboration with heads of departments, design IM tools/services that can improve the workflows or outputs of coordination departments, in terms of data quality, time/cost-efficiency, sharing and communication.

Design, produce, test, and deploy IM tools/services as needed by departments at Coordination level.

Coordinate with IM focal points on the field across the mission to ensure proper standardization of both support and program IM tools/services across bases and across the mission.

Coordinate with HQ whenever necessary to inform about a particular innovation that could benefit SI at organizational level.
Ensure proper ownership of each IM tool/service. Produce adapted tutorial and documentation when necessary to improve the sustainability and scalability of the tool.
Provide technical/strategic support to IM teams working on the field.
Improve/update existing tools/services when possible and necessary.

Training & Capacity Building

Identify technical training needs in collaboration with support and MEAL departments at coordination.
In collaboration with HR department, design capacity building plans related to IM needs.

Create training material and conduct training on IM topics (Excel, MS365, Power BI, GIS Mapping, Data Protection & Security).

Ensure minimal data security/protection standards are respected at Coordination level, promote data protection "awareness" in the office and on bases during field visits.

In collaboration with the IM Coordinator, produce SOPs on IM standards and good practices on the mission.

Reporting & Communication

Ensure program reporting cycle at Coordination level is well defined and is running as expected. Ensure the needed link related to reporting with IM teams on the field bases.
Perform technical tasks as needed for Reporting cycle.
Identify areas of improvement for the reporting cycle, in collaboration with Program teams, and MEAL and Grants departments.
Lead on the internal reporting of the mission, produce and share the monthly Mission Situation Report.
When required, represent IM during coordination meetings

Strategic orientation


Support the IM Coordinator in the development of the yearly information management strategy in accordance with SI's policies and country priorities.

Go on frequent field visits to understand IM challenges and opportunities on the field and incorporate them as part of a yearly plan.


Job Requirements:
MS Excel, PowerQuery
MS 365, Power Automate, Power App
QGIS; ArcGIS; PowerBI
Excellent communication skills
Training and explanatory skills
Excellent analytical skills
0-2 years of Experince in INGO

MISSION
Under the supervision of the Information Management (IM) Coordinator, the Deputy IM Coordinator is responsible for:

Providing departments at coordination level with adapted and efficient IM tools & services
Leading on the standardization of IM tools across bases and at coordination.
Supporting technically IM teams on the field and at coordination
Ensuring proper communication on IM topics between field bases, and between Coordination and the field.
Providing trainings and capacity buildings at mission level as needed
Leading on data-heavy process at coordination such as reporting cycle and situation reports.
Supporting IM Coordinator on defining and deploying a global IM strategy
He/She replaces the IM Coordinator during their absence.

"