Hotel Guest Service Representative
18 hours ago
- Deliver Exceptional Guest Service
- Provide a warm welcome and check-in guests according to established standards
- Ensure a smooth check-out process for departing guests
- Sell rooms to walk-in guests and handle facilities issues proactively
- Manage cash inventory, process foreign currency transactions, and maintain guest confidentiality
- Collaborate with colleagues from Housekeeping, Finance, and Reservation departments
- Maintain a fully operational and stocked Guest Service Desk at all times
- Adhere to hotel policies, procedures, and service standards
- Strong Communication Skills
- Ability to work in a fast-paced environment
- Knowledge of hotel facilities and services
- Understanding of hotel policies and procedures
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Customer Service Representative
18 hours ago
Amman, Amman, Jordan Rotana Hotel Full timeRotana Hotel Job Description **Job Title:** Customer Service Representative **Job Summary:** We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Rotana Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is...
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Guest Services Representative
18 hours ago
Amman, Amman, Jordan Hyatt Hotels Corporation Full time{"Job Title": "Guest Relation Officer", "Job Summary": "We are seeking a highly skilled Guest Relation Officer to join our team at Grand Hyatt Amman. As a key member of our Front Office department, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable and enjoyable stay with us.", "Key...
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Customer Service Representative
1 week ago
Amman, Amman, Jordan ROTANA hotel Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at ROTANA hotel. As a key member of our front desk team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide Exceptional Guest ServiceOffer consistently...
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Customer Service Representative
1 week ago
Amman, Amman, Jordan HYATT HOTELS GROUP Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at HYATT HOTELS GROUP. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesDeliver Exceptional Guest Service:...
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Customer Service Representative
18 hours ago
Amman, Amman, Jordan HYATT HOTELS GROUP Full time{"title": "Key Responsibilities", "content": "Delivering Exceptional Guest ServiceAs a key member of the HYATT HOTELS GROUP team, you will be responsible for delivering exceptional guest service at all times. This includes providing excellent service to internal customers as appropriate, being familiar with the hotel's products and services and policies, and...
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Guest Services Representative
18 hours ago
Amman, Amman, Jordan Grand Hyatt Full time{"Role": "Guest Relation Officer", "Key Responsibilities": ["Provide exceptional service to guests, ensuring their needs are met and exceeded.", "Collaborate with the Front Office Manager to ensure seamless operations and efficient service delivery.", "Maintain accurate records and reports, ensuring confidentiality and integrity of guest and associate...
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Customer Service Representative
6 days ago
Amman, Amman, Jordan Rotana Hotel Management Corporation PJSC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Rotana Hotel Management Corporation PJSC. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Greeting and...
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Hotel Experience Evaluator
18 hours ago
Amman, Amman, Jordan Guest Delight International | GDI Full timeAt Guest Delight International | GDI, we're committed to helping top hospitality brands enhance their customer service. As a mystery shopper, you'll play a crucial role in providing actionable data to our clients.Key Responsibilities:Evaluate hotel facilities and services to identify areas for improvement.Complete detailed online reports highlighting...
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Hotel Guest Experience Specialist
18 hours ago
Amman, Amman, Jordan MARRIOTT International Full timeJob SummaryWe are seeking a skilled and detail-oriented Guest Environment Expert to join our team at Marriott International. As a key member of our housekeeping team, you will be responsible for maintaining the appearance and cleanliness of our hotel, ensuring a memorable and unique experience for our guests.Key ResponsibilitiesGuest Environment Expertise:...
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Customer Service Representative
1 week ago
Amman, Amman, Jordan Four Seasons Hotels and Resorts Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Four Seasons Hotels and Resorts. As a key member of our reservations team, you will be responsible for providing exceptional service to our guests and ensuring a seamless experience from initial inquiry to check-out.Key ResponsibilitiesGuest...
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Customer Service Representative
18 hours ago
Amman, Amman, Jordan MARRIOTT International Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, handling all incoming calls, and ensuring a seamless experience for our valued customers.Key ResponsibilitiesAnswer and respond to all...
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Hotel Ambassador
18 hours ago
Amman, Amman, Jordan Accor Full timeAbout the RoleWe are seeking a skilled and courteous Front Office Agent to join our team at Accor. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesGuest Check-In/Check-Out: Efficiently process guest arrivals and departures,...
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Front Desk Representative
18 hours ago
Amman, Amman, Jordan Rotana Hotel Management Corporation PJSC Full time{"title": "Front Desk Agent", "description": "Key ResponsibilitiesDeliver exceptional customer service to guests, ensuring a high level of satisfaction through personalized interactions.Ensure guests are warmly greeted and escorted to their rooms, making them feel welcome and valued.Conduct in-room and hotel familiarization, assisting guests with inquiries...
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Hotel Cleaning Specialist
18 hours ago
Amman, Amman, Jordan MARRIOTT International Full time{"title": "Hotel Housekeeper Job Description", "content": "Hotel Housekeeper Job DescriptionAt Marriott International, we are seeking a highly skilled and detail-oriented Hotel Housekeeper to join our team. As a Hotel Housekeeper, you will be responsible for maintaining the cleanliness and organization of our hotel rooms and public areas.Key...
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Dining Service Associate
18 hours ago
Amman, Amman, Jordan Kempinski Hotel Amman Full time{"title": "Job Description", "content": "Job SummaryWe are seeking a highly motivated and customer-focused Dining Service Associate to join our team at Kempinski Hotel Amman.The successful candidate will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience, and maintaining a clean and organized work...
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Hotel Cleanliness Expert
1 month ago
Amman, Amman, Jordan Marriott International Full timeJob Number Job Category Housekeeping & LaundryLocation The St. Regis Amman, 5th Circle Shafiq Al Hayek Street, Amman, Jordan, Jordan VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience...
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Butler - Luxury Hotel Experience
1 week ago
Amman, Amman, Jordan Accor Full timeJob SummaryWe are seeking a highly skilled and experienced Butler to join our team at Accor. As a Butler, you will play a vital role in delivering exceptional guest experiences and ensuring the highest level of service standards.Key ResponsibilitiesGreeting and Orientation: Greet all arriving guests and provide a detailed orientation of their rooms and...
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Customer Service Representative
1 week ago
Amman, Amman, Jordan MARRIOTT International Full timeJob Summary: We are seeking a skilled Customer Service Representative to join our team at Marriott International. As a Telephone Operator, you will be responsible for providing exceptional customer service to our guests by answering, recording, and processing all guest calls, requests, questions, or concerns.Key Responsibilities:Answer and process all guest...
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Hotel Reservation Agent
18 hours ago
Amman, Amman, Jordan MARRIOTT International Full timeAbout the JobAt Marriott International, we're committed to delivering exceptional experiences to our guests. As a key member of our team, you'll play a vital role in ensuring that our guests feel valued and cared for.As a Hotel Reservation Agent, you'll be responsible for providing personalized service to our guests, ensuring that their stay with us is...
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Guest Relations Ambassador
18 hours ago
Amman, Amman, Jordan Accor Full time{"h1": "Guest Relations Agent Job Description", "p": "At Accor, we are committed to delivering exceptional guest experiences. As a Guest Relations Agent, you will play a vital role in ensuring that our valued guests feel welcome and cared for throughout their stay.Your key responsibilities will include:", "ul": ["\u2022\u00a0 Ensuring that all guest needs...