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Guest Relations Ambassador

2 months ago


Amman, Amman, Jordan Accor Full time
{"h1": "Guest Relations Agent Job Description", "p": "At Accor, we are committed to delivering exceptional guest experiences. As a Guest Relations Agent, you will play a vital role in ensuring that our valued guests feel welcome and cared for throughout their stay.

Your key responsibilities will include:
", "ul": ["\u2022\u00a0 Ensuring that all guest needs and preferences are met, including arranging for special amenities and services
", "\u2022\u00a0 Coordinating with other departments to ensure seamless guest experiences
", "\u2022\u00a0 Maintaining accurate records of guest interactions and preferences
", "\u2022\u00a0 Providing exceptional customer service and responding to guest inquiries and concerns
", "\u2022\u00a0 Staying up-to-date on hotel services and amenities to provide informed recommendations to guests
", "\u2022\u00a0 Collaborating with the Front Office team to ensure efficient check-in and check-out processes
", "\u2022\u00a0 Maintaining a high level of professionalism and discretion when handling guest information and requests
"]}