Assistant Guest Relation Manager

6 days ago


Amman, Amman, Jordan MARRIOTT International Full time
Job Summary

We are seeking a highly skilled and customer-focused Guest Services Coordinator to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities
  • Process guest check-ins, verifying identity and payment information, and assigning rooms.
  • Set up accurate accounts for each guest, including Marriott Rewards information.
  • Secure payment prior to issuing room keys and verify/adjust billing.
  • Compile and review daily reports, logs, and contingency lists.
  • Complete cashier and closing reports, balancing and dropping receipts.
  • Count and secure bank at the beginning and end of shift.
  • Obtain manual authorizations and follow all Accounting procedures.
  • Notify Loss Prevention/Security of any guest reports of theft.
Requirements
  • High school diploma or G.E.D. equivalent.
  • At least 1 year of related work experience.
  • At least 1 year of supervisory experience.
Preferred Qualifications
  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: At least 1 year of related work experience.
  • Supervisory Experience: At least 1 year of supervisory experience.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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