Senior Application Support Specialist

7 days ago


Amman, Amman, Jordan Cloud Data Solutions Full time

Job Summary

We are seeking a highly skilled Senior Application Support Specialist to join our team at Cloud Data Solutions. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients.

Key Responsibilities

  • Project Management: Collaborate with cross-functional teams to ensure successful project implementation.
  • Project Implementation: Work closely with clients to understand their technical requirements and implement solutions.
  • Technical Support: Provide timely and effective support to clients, resolving technical issues and improving overall system performance.
  • Database Querying: Utilize SQL server database querying skills to optimize database performance and resolve complex issues.
  • Web Application Deployment: Configure and deploy web applications in IIS, ensuring seamless integration and high performance.
  • Communication: Develop and maintain excellent communication skills to effectively interact with clients, stakeholders, and team members.
  • Sales Force Automation and ERP Systems: Leverage experience with sales force automation and ERP systems to drive business growth and improve operational efficiency.
  • Preferred Qualifications
    • Own car preferred for business travel.

Requirements

  • Strong technical skills and experience in application support.
  • Excellent communication and project management skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Experience with sales force automation and ERP systems is a plus.


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