Technical Support Specialist
2 months ago
We are seeking a highly skilled Technical Support Specialist to join our team at Crossover. As a key member of our support team, you will be responsible for resolving complex customer problems that our AI bot is unable to help with.
Key Responsibilities- Take ownership of support incidents and use all available resources and knowledge to resolve them.
- Consistently improve the quality of your work by internalizing the feedback and coaching you receive.
- Collaborate with our team to develop and implement effective solutions to customer issues.
- Professional experience leveraging LLMs, such as ChatGPT, Gemini, Grok, or Claude, to automate manual tasks and boost productivity.
- Enough coding experience to pass a basic coding test (i.e. bug fixes).
- Availability to work any shift we assign you.
Crossover is a leading provider of software solutions for businesses. We are committed to delivering high-quality products and services that meet the evolving needs of our customers.
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Technical Support Specialist
2 months ago
Amman, Amman, Jordan avxav Group Full timeKey ResponsibilitiesWe are seeking a highly skilled Technical Support Specialist to join our team at avxav Group.The ideal candidate will possess excellent problem-solving and troubleshooting skills, with the ability to communicate technical information in an accessible manner to non-technical employees.Key responsibilities include:Software maintenance and...
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Technical Support Specialist
2 months ago
Amman, Amman, Jordan avxav Group Full timeKey ResponsibilitiesWe are seeking a highly skilled Technical Support Specialist to join our team at avxav Group.The ideal candidate will possess excellent problem-solving and troubleshooting skills, with the ability to communicate technical information in an accessible manner to non-technical employees.Key responsibilities include:Software maintenance and...
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Technical Support Specialist
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Amman, Amman, Jordan Deel Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Deel. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesProactively handle escalations, respond to issues in...
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Technical Support Specialist
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Amman, Amman, Jordan Baby Life Full time**About Baby Life**Baby Life Sanitary Products Manufacturing Company is a leading company in the Middle East, specializing in the production of high-quality sanitary products.**Our Team**We are seeking a skilled Technical Support Specialist to join our team at Baby Life. As a key member of our technical support team, you will be responsible for providing...
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Technical Support Specialist
1 month ago
Amman, Amman, Jordan avxav Group Full timeKey ResponsibilitiesWe are seeking a highly skilled Technical Support Specialist to join our team at avxav Group.The ideal candidate will have excellent problem-solving and troubleshooting skills, with the ability to communicate technical information in an accessible manner to non-technical employees.Key responsibilities include:Software maintenance and...
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Technical Support Specialist
1 month ago
Amman, Amman, Jordan Baby Life Full timeAt Baby Life, we are committed to providing high-quality products to our customers. As a Technical Support Specialist, you will play a crucial role in ensuring customer satisfaction by resolving technical issues and providing exceptional support.Key Responsibilities:Provide technical assistance to customers via phone, email, or in-personTroubleshoot problems...
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Technical Support Specialist
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Amman, Amman, Jordan Crossover Full timeAbout the RoleWe're seeking a skilled Technical Support Specialist to join our advanced technical support team. As a key member of our team, you'll be responsible for delivering exceptional customer experiences by resolving complex technical issues.Key ResponsibilitiesResolve customer problems that our AI bot is unable to assist withAsk insightful questions...
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Technical Support Specialist
4 weeks ago
Amman, Amman, Jordan Crossover Full timeAbout the RoleWe're seeking a skilled Technical Support Specialist to join our advanced technical support team. As a key member of our team, you'll be responsible for delivering exceptional customer experiences by resolving complex technical issues.Key ResponsibilitiesResolve customer problems that our AI bot is unable to assist withAsk insightful questions...
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Technical Support Specialist
2 months ago
Amman, Amman, Jordan Crossover Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Crossover. As a key member of our support team, you will be responsible for resolving complex customer problems that our AI bot is unable to assist with.Key ResponsibilitiesTake ownership of support incidents and utilize all available resources and knowledge to...
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Technical Support Expert
1 month ago
Amman, Amman, Jordan Crossover Full timeAbout the RoleWe're seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and resolving complex technical issues.Key ResponsibilitiesResolve customer issues through effective communication and problem-solving skillsUtilize product knowledge...
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IT Support Specialist
1 month ago
Amman, Amman, Jordan Transmed Full timeJob Title: IT Support SpecialistWe are seeking a skilled IT Support Specialist to join our team at Transmed. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees and clients.Key Responsibilities:Provide technical support and assistance to employees and clients via phone, email, and...
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Technical Support Specialist
3 weeks ago
Amman, Amman, Jordan Crossover Full timeTransform Customer Support with CrossoverAt Crossover, we're revolutionizing customer support by hiring the best and brightest. As a Support Specialist, you'll be part of a team that consistently wows our customers with exceptional service.What You'll Be DoingSolving complex customer problems that our AI bot can't handleAsking insightful questions to get to...
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IT Support Specialist
2 months ago
Amman, Amman, Jordan TenderJO Full timeAbout the Role:TenderJO is seeking a highly skilled and motivated IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our staff and clients.Key Responsibilities:Technical Support: Provide timely and effective technical support to staff and clients, resolving IT-related...
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Technical Support Specialist
1 month ago
Amman, Amman, Jordan Persona Full timeJob Title: Technical Support EngineerWe are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:Provide technical support to customers via...
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Technical Support Specialist
1 month ago
Amman, Amman, Jordan Midis Group Full timeJob DescriptionWe are seeking a highly skilled Technical Support Engineer to join our team at Midis Group.Key ResponsibilitiesSupport the Sales Team: Collaborate with the sales team to provide equipment specifications, technical details, and comparisons for competitive models.Tender Specs and RFPs: Assist the direct manager in delivering tender...
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Technical Support Specialist
2 months ago
Amman, Amman, Jordan MICROSOFT Full time{"title": "Technical Support Engineer", "description": "Deliver Exceptional Customer SupportAt Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a Technical Support Engineer, you'll play a pivotal role in delivering an outstanding customer support experience.Key Responsibilities:Own, troubleshoot, and...
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IT Support Specialist
2 months ago
Amman, Amman, Jordan TenderJO Full timeTenderJO is seeking a skilled IT Support professional to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to staff and clients, training on software and hardware, and ensuring systems run smoothly. Key responsibilities include: * Providing technical support and troubleshooting for IT-related issues *...
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IT Support Specialist
2 months ago
Amman, Amman, Jordan Marriott international Full timeJob Summary:We are seeking a highly skilled IT Support Specialist to join our team at Marriott International. As an IT Support Specialist, you will be responsible for troubleshooting and repairing technical problems or issues related to computer hardware and peripheral equipment.Key Responsibilities:Troubleshoot and repair technical problems or issues...
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IT Support Specialist
2 months ago
Amman, Amman, Jordan TenderJO Full timeTenderJO is seeking a skilled IT Support professional to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to staff and clients, training on software and hardware, and ensuring systems run smoothly. Key responsibilities include: * Providing technical support and troubleshooting for IT-related issues *...
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Technical Support Specialist
2 months ago
Amman, Amman, Jordan Crossover Full time{"title": "Technical Support Representative", "description": "About the RoleCrossover is a leading platform for remote work, connecting top talent with top clients. As a Technical Support Representative, you will be part of our advanced technical support team, working with clients like Trilogy to deliver exceptional customer experiences.Key...