Technical Support Specialist

2 weeks ago


Amman, Amman, Jordan Baby Life Full time

At Baby Life, we are committed to providing high-quality products to our customers. As a Technical Support Specialist, you will play a crucial role in ensuring customer satisfaction by resolving technical issues and providing exceptional support.

Key Responsibilities:

  • Provide technical assistance to customers via phone, email, or in-person
  • Troubleshoot problems and resolve technical issues in a timely manner
  • Communicate technical solutions to non-technical clients in a clear and concise manner
  • Collaborate with the technical team to resolve complex issues
  • Document and track customer interactions and issues

Requirements:

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of technical software and systems
  • Ability to learn and adapt to new technologies

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading company in the Middle East


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