Community Liaison

1 month ago


Amman, Amman, Jordan Chain Reaction Full time
Community Moderator Role

At Chain Reaction, we're seeking a skilled Community Moderator to serve as the face of our brand on social media. This role requires a strong understanding of our brand values and the ability to create a positive experience for our online community.

Key Responsibilities:
  • Community Management: Develop and maintain a comprehensive understanding of our community's needs and preferences.
  • Content Creation: Create high-quality content, including FAQs and reports, to ensure timely and accurate responses to community inquiries.
  • Collaboration: Work closely with account executives and managers to deliver exceptional customer experiences on our clients' social media accounts.
Requirements:
  • Strong Communication Skills: Excellent written and verbal communication skills to effectively engage with our community.
  • Problem-Solving: Ability to analyze complex issues and develop creative solutions.
  • Attention to Detail: Meticulous attention to detail to ensure accuracy and quality in all aspects of the role.


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