Customer Service Liaison

7 days ago


Amman, Amman, Jordan Fast Logistics Full time

Job Summary:

We are seeking a highly skilled Customer Service Liaison to join our team at Fast Logistics. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries and concerns
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction
  • Develop and maintain strong relationships with clients to ensure their needs are met and exceeded
  • Stay up-to-date on industry trends and best practices to continuously improve customer service

Requirements:

  • Bachelor's degree in Business Administration, Logistics, or a related field
  • Minimum of 2 years of experience in the logistics industry
  • Excellent communication, interpersonal, and negotiation skills
  • Strong analytical and problem-solving abilities
  • Proficient in Microsoft Office Suite
  • Bilingualism (English and Arabic) a strong asset

What We Offer:

  • A dynamic and fast-paced work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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