Customer Service Liaison
1 week ago
Job Title: Customer Service Coordinator
Company: Fast Logistics
Job Summary:
We are seeking a highly skilled Customer Service Coordinator to join our team at Fast Logistics. The successful candidate will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring that all customer inquiries are handled in a timely and professional manner.
Key Responsibilities:
- Provide excellent customer service to internal and external customers
- Respond to customer inquiries and resolve customer complaints in a timely and professional manner
- Collaborate with internal teams to resolve customer issues and improve customer satisfaction
- Develop and maintain strong relationships with customers to ensure their needs are met
- Stay up-to-date with company policies and procedures to ensure compliance
Requirements:
- Bachelor's degree in Business Administration, Logistics, or a related field
- Minimum of 2 years of experience in the logistics industry
- Excellent communication, interpersonal, and negotiation skills
- Strong analytical and problem-solving abilities
- Proficient in Microsoft Office Suite
- Bilingualism (English and Arabic) a strong asset
What We Offer:
Fast Logistics offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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