Logistics Liaison Specialist

4 weeks ago


Amman, Amman, Jordan Amazon Full time

Amazon's delivery service relies on customer service agents to ensure timely and efficient delivery of packages. As a Delivery Station Liaison, you will be the primary point of contact for customers, resolving issues and providing solutions to meet their needs. Your ability to respond quickly and effectively will be crucial in maintaining a smooth operation. Key responsibilities include:

* Calling clients to resolve delivery issues
* Collaborating with Amazon Fulfillment Services and partner carriers to resolve shipping and delivery problems
* Maintaining accurate records of customer inquiries
* Following standard operating procedures to protect customer data
* Assisting with internal communications and contributing to continuous improvement programs

In this role, you will have the opportunity to work closely with various teams to ensure seamless delivery operations. If you are a detail-oriented and customer-focused individual with excellent communication skills, we encourage you to apply.



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