HR Manager

6 days ago

Amman, Amman, Jordan Zain Jordan Full time
About the Role

We are seeking an experienced HR Manager to join our dynamic team at Zain Jordan. As an HR Manager, you will play a key role in developing and executing our company's HR strategy.

Key Responsibilities
  • Develop and implement HR policies and procedures to support the company's goals and objectives.
  • Manage the full-cycle recruitment process, including job postings, candidate sourcing, interviewing, and selection.
  • Provide guidance and support to managers and employees on HR-related matters, such as performance management, disciplinary procedures, and employee relations.
  • Oversee the administration of employee benefits programs, including health insurance, retirement plans, and paid time off.
  • Plan and coordinate employee development programs, such as training and professional development opportunities.
  • Maintain accurate HR records and reporting systems, including employee files and company-wide HR metrics.
  • Collaborate with other departments and stakeholders to ensure HR initiatives align with the company's overall goals and objectives.
  • Stay up-to-date with HR-related laws, regulations, and best practices, and ensure the company's HR policies and procedures are compliant.
  • Support the recruitment function by carrying out searches for choice candidates; coordinating and reviewing applications and conducting interviews with candidates that match job requirements; Facilitate performance of background checks on job candidates; and undertake the onboarding and induction processes for incoming staff.
  • Ensure appropriate HR practices and processes are deployed consistently and impacts on people are managed effectively.
  • Partner with the VP of Operations and Legal on workforce planning, succession planning, skills assessment and support the office in HR Plans implementation.
  • Provide HR administration support, administration as well as drafting needed HR communication i.e., letters etc.
  • Maintain records of employee hiring, promotion, transfers, or termination.
  • Work with the VP of Operations and Legal and other managers to drive compliance to human resources policies, standards, and procedures by employees.
  • Assist in maintaining harmonious employee relations by balancing fair employee standards, internal policies, best practice, and business needs.
  • Actively participate in relevant benchmarking activity e.g., HR Metrics and employee surveys, interpreting the corporate level results, identifying consistent issues/positives across the company, and supporting the articulation and implementation of an action plan which delivers positive outcomes throughout the organisation.
  • Review and analyse different departments data to identify trends and recommend solutions to improve performance, retention, and employee experience.
Requirements
  • Bachelor's degree in HR Management, Business Administration, or a related field.
  • A minimum of 7 to 10 years of experience in an HR management role, with experience in a technology or FinTech company being a plus.
  • Strong knowledge of HR laws and regulations, including experience with employee relations, recruitment, and benefits administration.
  • Excellent communication, interpersonal, and leadership skills, with the ability to build strong relationships with employees and stakeholders at all levels.
  • Ability to think critically, analyse data, and make informed decisions.
  • Good English speaking and writing skills.
  • Advanced analytical thinking and problem-solving skills.
  • Sound knowledge in BBBEE and SETA management.

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