Senior Enterprise Solutions Specialist
7 hours ago
At Waseela, we are seeking a highly skilled Senior Enterprise Solutions Specialist to join our team. As a key member of our Enterprise Business Unit (EBU), you will play a critical role in supporting customers in delivering Enterprise solutions, including Security, SD-WAN, ADC, WLAN, and Data Management.
Key Responsibilities:
- Provide after-sales Level 1 and Level 2 support to customers, both on-site and remotely.
- Plan, document, and execute Proof of Concepts (PoCs) on various solutions, with a focus on Security and SD-WAN.
- Participate in regular sales reviews and account planning sessions with other EBU members.
- Install and configure our solutions, including operating systems, software, and hardware components, and document design, maintenance, and support procedures for routine tasks.
Requirements:
- Bachelor's degree in Engineering (Computer, Software, Telecommunication, Security, and Networking) or CIS/MIS/CS with relevant technical experience.
- Minimum 7 years of experience in a similar role.
- Strong team management and leadership skills.
- Coaching and mentoring abilities.
- Excellent communication skills in both Arabic and English.
- Strong presentation skills.
- Problem-solving skills.
- Teamwork and winning spirit.
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