Senior Enterprise Solutions Specialist

7 hours ago


Amman, Amman, Jordan Waseela Full time
Job Title: Senior Enterprise Solutions Specialist

At Waseela, we are seeking a highly skilled Senior Enterprise Solutions Specialist to join our team. As a key member of our Enterprise Business Unit (EBU), you will play a critical role in supporting customers in delivering Enterprise solutions, including Security, SD-WAN, ADC, WLAN, and Data Management.

Key Responsibilities:

  • Provide after-sales Level 1 and Level 2 support to customers, both on-site and remotely.
  • Plan, document, and execute Proof of Concepts (PoCs) on various solutions, with a focus on Security and SD-WAN.
  • Participate in regular sales reviews and account planning sessions with other EBU members.
  • Install and configure our solutions, including operating systems, software, and hardware components, and document design, maintenance, and support procedures for routine tasks.

Requirements:

  • Bachelor's degree in Engineering (Computer, Software, Telecommunication, Security, and Networking) or CIS/MIS/CS with relevant technical experience.
  • Minimum 7 years of experience in a similar role.
  • Strong team management and leadership skills.
  • Coaching and mentoring abilities.
  • Excellent communication skills in both Arabic and English.
  • Strong presentation skills.
  • Problem-solving skills.
  • Teamwork and winning spirit.


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