Guest Service Attendant

Administer check in of all guests and maintain record of all special requests at time of arrival.Attend all phone calls and provide all appropriate information to guests and perform pre assignment of all rooms to guests as well as VIP evaluate all activities of guest services at end of shift.Determine and ensure compliance to all key control policies and...

Administer check in of all guests and maintain record of all special requests at time of arrival.Attend all phone calls and provide all appropriate information to guests and perform pre assignment of all rooms to guests as well as VIP evaluate all activities of guest services at end of shift.Determine and ensure compliance to all key control policies and...

Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on various matters...

Offer consistently professional, friendly, warm and engaging serviceGive a warm welcome and check in guests taking into account the established SOPsCheck out of departing guest in accordance with the established standardsSell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issuesResponsible for cash inventory, cashing...

Administer and schedule staff for each shift and assist all guest services staff to resolve all customer issues effectively.Assist all guests with disabilities and resolve all informational and directional queries from guests, train staff in all guest services and handle all cash transaction efficiently.Supervise working of all cooks and housekeepers and...

To have a thorough knowledge of all the prices, dates, time, and description of the latest events, activities, and facilities that will be provided to the incoming guests and update the staff members on the sameTo plan the daily agenda that includes the duties that need to carried out by the front end staff members and to train the guest staff members on the...

Perform general and routine maintenance services.Maintain the upkeep of premises neat and clean.Respond to customer inquiries and resolve.Display merchandise in a visually appealing manner.Assist and support selling staff in a store.Receive new merchandise from vendors.Maintain inventory controls of new merchandise.Provide excellent qualitative services to...

Room Attendants are responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean and they address all guest queries politely and knowledgeably.

• Handling guest arrival with pick up request and arrange the transportation.• Assist with guest luggage as and when required.• Give all hotel facilities information to the guest and assists them in the car.• Inform the reception manager, concierge, or guest relation officers when VIP on their way to the hotel.• Be present at all...

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.Secure payment; activate/reissue room keys.Ensure rates match market codes, document exceptions. Verify/adjust billing for guests.Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages.Clear departures in...

Monitor all check in of guests and administer all complaints and requests and ensure effective resolution of same.Manage all special requests and monitor all guest special requests and provide wake up calls to all guests.Greet all customers on phone pleasantly and transfer call to appropriate department as required according to company standards.Perform all...

 Be the warm welcome that kicks off a memorable guest experience Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay Handle cash and credit transactions Start every stay right by swiftly checking...

You are at the heart of the hotel! As a HousekeepingAttendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.What You Will Be Doing Clean all assigned guestrooms to standardTake initiative to add a personalized experience for the...

b Description Provide a warm welcome to the guests, and oversee VIP arrivals and departures.Keeps an updated record of the guests’ information in the system and handle complaints and concerns.Deal effectively with any guest comments and or / complaints taking full ownership of the situationTo assist the Front Desk, ensuring room changes and Accor Live...

Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner.Deliver Laundry and Clothing to guestrooms.Position requires excellent guest service skills and availability to work a flexible schedule.Respond promptly to requests from guests,Front Desk, or At Your Service requests.Monitor the cleanliness...

The Guest Experience Specialist’s primary functions include:  Provide a signature guest experience through outstanding customer service and by advancing our Guest Experience Standards. Help guests by providing general information about the Botanical Garden, including orientation and wayfinding, exhibits, special programming, membership,...

Responsible for the professional running of the kids daily activity program by being organised and committed to providing excellent entertainment to guestsResponsible for general cleaning duties in Kids Club including disinfecting toysAssist in promoting the facility and organizing special eventsDaily cleaning of kids and teens club facilities, equipment and...

Receive work assignment, keys and supplies from the supervisor and sign the key log book accuratelyClean rooms and bathrooms, performing any combination of the following dutiesKeep fire exits and stair ways clear of any obstructionCheck and report any maintenance work required immediatelyPick up any litter from corridors and pathwaysVacuum carpet and...

Respond promptly to requests from guests and other departments.Fill cart with supplies and transport cart to assigned area.Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.Replace guest amenities and supplies in rooms.Replace dirty linens and terry with clean items.Make beds and fold terry. Clean bathrooms....

Position SummaryResponsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner.Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work aflexible schedule. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor...