Guest Service Representative

Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on various matters...

Offer consistently professional, friendly, warm and engaging serviceGive a warm welcome and check in guests taking into account the established SOPsCheck out of departing guest in accordance with the established standardsSell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issuesResponsible for cash inventory, cashing...

Administer and schedule staff for each shift and assist all guest services staff to resolve all customer issues effectively.Assist all guests with disabilities and resolve all informational and directional queries from guests, train staff in all guest services and handle all cash transaction efficiently.Supervise working of all cooks and housekeepers and...

Administer check in of all guests and maintain record of all special requests at time of arrival.Attend all phone calls and provide all appropriate information to guests and perform pre assignment of all rooms to guests as well as VIP evaluate all activities of guest services at end of shift.Determine and ensure compliance to all key control policies and...

Administer check in of all guests and maintain record of all special requests at time of arrival.Attend all phone calls and provide all appropriate information to guests and perform pre assignment of all rooms to guests as well as VIP evaluate all activities of guest services at end of shift.Determine and ensure compliance to all key control policies and...

To have a thorough knowledge of all the prices, dates, time, and description of the latest events, activities, and facilities that will be provided to the incoming guests and update the staff members on the sameTo plan the daily agenda that includes the duties that need to carried out by the front end staff members and to train the guest staff members on the...

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.Secure payment; activate/reissue room keys.Ensure rates match market codes, document exceptions. Verify/adjust billing for guests.Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages.Clear departures in...

Monitor all check in of guests and administer all complaints and requests and ensure effective resolution of same.Manage all special requests and monitor all guest special requests and provide wake up calls to all guests.Greet all customers on phone pleasantly and transfer call to appropriate department as required according to company standards.Perform all...

 Be the warm welcome that kicks off a memorable guest experience Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay Handle cash and credit transactions Start every stay right by swiftly checking...

To greet and create an environment where the guests will be welcomed in an appropriate manner and provide orientation to the guests related to suites and cabins and direct them to their rooms by providing assistance in handling their luggage and ensuring that all their requests are duly satisfiedTo be able to resolve the questions put forth by the guests and...

b Description Provide a warm welcome to the guests, and oversee VIP arrivals and departures.Keeps an updated record of the guests’ information in the system and handle complaints and concerns.Deal effectively with any guest comments and or / complaints taking full ownership of the situationTo assist the Front Desk, ensuring room changes and Accor Live...

The Guest Experience Specialist’s primary functions include:  Provide a signature guest experience through outstanding customer service and by advancing our Guest Experience Standards. Help guests by providing general information about the Botanical Garden, including orientation and wayfinding, exhibits, special programming, membership,...

Position SummaryOur jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.They are empowered to move about their space and do what needs to...

Perform general and routine maintenance services.Maintain the upkeep of premises neat and clean.Respond to customer inquiries and resolve.Display merchandise in a visually appealing manner.Assist and support selling staff in a store.Receive new merchandise from vendors.Maintain inventory controls of new merchandise.Provide excellent qualitative services to...

About the jobJob NumberJob CategoryFood and Beverage & CulinaryLocationThe St. Regis Amman, 5th Circle Shafiq Al Hayek Street, Amman, Jordan, Jordan VIEW ON MAPScheduleFull-TimeLocated Remotely?NRelocation?NPosition TypeNon-ManagementPosition SummaryOur jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their...

Role DescriptionThis is a full-time on-site role for a Call Center Representative at Oshea Cosmetics located in Amman. The Call Center Representative will be responsible for assisting customers with their inquiries, resolving complaints, supporting sales and providing excellent customer service. Additionally, the Call Center Representative will be...

Responding to requests for information release or press conference from the media or designating a spokesperson or source of information.Establishing and maintaining relationships with consumer, community, employee, and public interest groups.Writing press releases and other media communications to promote clients.Planning or directing the development of...

Sales representatives are the principal point of contact between a business and its customers. Sales reps ensure current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers.

Job Number Job Category Food and Beverage & CulinaryLocation W Amman, 13 Rafiq Al Hariri Ave, P.O. Box 5457, Amman, Jordan, JordanSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and...

Greet and direct customersProvide accurate information (e.g. product features, pricing and after-sales services)Answer customers’ questions about specific products/servicesConduct price and feature comparisons to facilitate purchasingCross-sell productsEnsure racks are fully stockedManage returns of merchandiseCoordinate with the Retail Sales...