Guest Experience Expert

1 month ago


Amman, Jordan MARRIOTT International Full time
  • The Guest Experience Specialist’s primary functions include:  Provide a signature guest experience through outstanding customer service and by advancing our Guest Experience Standards.
  •  Help guests by providing general information about the Botanical Garden, including orientation and wayfinding, exhibits, special programming, membership, educational opportunities and other amenities
  • .  Actively engage guests to enhance their experience to understand why guests are visiting and make suggestions to guests based on their interests.
  • Respond promptly to guest needs including communicating their concerns to the Guest Experience Assistant Managers.  Actively promote and sell Botanical Garden membership, educational opportunities, signature events and other exhibits and activities to guests.
  •  Provide accurate cash handling skills and operation of the point-of-sale (POS) system, including processing admissions, memberships, educational programs and carrying out retail sales.
  •  Ensure guests are aware of and follow Garden Etiquette, Photography Policy and other organizational policies.
  •  Assist with managing crowds during high visitation times.
  •  Ensure constant coverage of the admission/retail desk when assigned.
  •  Organize, clean and monitor the lobby to ensure it is presentable and safe. Monitor and stock materials as needed.
  •  Maintain knowledge of Botanical Garden programs and events to better serve the guest.  Participate in training opportunities at the Botanical Garden.  Assist with stocking, pricing, inventory, cleaning and general Garden Shop operations. 
  • Maintain familiarity with Garden Shop inventory and engage and assist guests in finding merch


  • Amman, Jordan MARRIOTT International Full time

    Position SummaryOur jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.They are empowered to move about their space and do what needs to...


  • Amman, Jordan MARRIOTT International Full time

    Perhaps it is important for your job to have some necessary reusable options – creating an alternative to commerce, impacting society, setting standards of quality and coverage on what your uniform is, your personal appearance and your professional business contacts. Respect attention and quality, and develop positive and constructive professional...


  • Amman, Jordan MARRIOTT International Full time

    Position SummaryOur jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique.Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel.They are empowered to...

  • FB Service Expert

    1 month ago


    Amman, Jordan MARRIOTT International Full time

    About the jobJob NumberJob CategoryFood and Beverage & CulinaryLocationThe St. Regis Amman, 5th Circle Shafiq Al Hayek Street, Amman, Jordan, Jordan VIEW ON MAPScheduleFull-TimeLocated Remotely?NRelocation?NPosition TypeNon-ManagementPosition SummaryOur jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their...

  • Event Service Expert

    2 weeks ago


    Amman, Amman, Jordan Marriott Full time

    Job Number Job Category Food and Beverage & CulinaryLocation W Amman, 13 Rafiq Al Hariri Ave, P.O. Box 5457, Amman, Jordan, JordanSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and...

  • Event Service Expert

    2 weeks ago


    Amman, Jordan MARRIOTT International Full time

    No matter what position you are in, there are a few things that are critical to success – creating a safe work place, followingcompany policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.Guest Service Experts will be on their feet and moving around (stand, sit, or...

  • Event Service Expert

    2 weeks ago


    Amman, Jordan Marriott Full time

    Job Number 24079054 Job Category Food and Beverage & Culinary Location W Amman, 13 Rafiq Al Hariri Ave, P.O. Box 5457, Amman, Jordan, Jordan Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about serving guests during a banquet or event. Instead, we want...

  • Guest Service Agent

    1 month ago


    Amman, Jordan IHG Hotels & Resorts Full time

     Be the warm welcome that kicks off a memorable guest experience Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay Handle cash and credit transactions Start every stay right by swiftly checking...


  • Amman, Jordan ALL - Accor Live Limitless Full time

    b Description Provide a warm welcome to the guests, and oversee VIP arrivals and departures.Keeps an updated record of the guests’ information in the system and handle complaints and concerns.Deal effectively with any guest comments and or / complaints taking full ownership of the situationTo assist the Front Desk, ensuring room changes and Accor Live...

  • AYS Agent

    1 month ago


    Amman, Jordan MARRIOTT International Full time

    Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience...

  • Captain

    1 month ago


    Amman, Jordan Marriott International, Inc Full time

    we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the...

  • Concierge Agent

    1 month ago


    Amman, Jordan MARRIOTT International Full time

    Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.They are empowered to move about their space and do what needs...

  • Health Club Attendant

    3 weeks ago


    Amman, Jordan MARRIOTT International Full time

    Position Summary Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique.Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel.They are empowered...


  • Amman, Jordan MARRIOTT International Full time

    Position Summary Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique.Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel.They are empowered...

  • Hostess

    2 weeks ago


    Amman, Jordan MARRIOTT International Full time

    Position SummaryOur jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side.Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy...


  • Amman, Jordan Royal Jordanian Airlines Full time

    Reviewing and approving all training materials used in service training courses as well as ensuring that best utilization of qualified instructors is being done.Determining changes and enhancements to current Cabin Crew service training curriculum.Ensuring all Cabin Crew are receiving the needed coaching on issues related to customer service protocols,...


  • Amman, Jordan Royal Jordanian Airlines Full time

    Participate in the review of training materials used in Cabin Crew service training courses and assist in the production and amendment of any service-related training materials.Ensure that all related documented standard practices are in line with corporate policy, legal and service standards and in response to the changing needs of the business.Participate...

  • Bartender

    1 month ago


    Amman, Jordan Marriott International, In Full time

    About the jobJob NumberJob CategoryFood and Beverage & CulinaryLocationSheraton Amman Al Nabil Hotel, 5th Circle, Amman, Jordan, Jordan VIEW ON MAPScheduleFull-TimeLocated Remotely?NRelocation?NPosition TypeNon-ManagementPosition SummaryOur jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their...


  • Amman, Jordan MARRIOTT International Full time

    The highest performing job ads introduce prospective housekeepers to their hotel with a few sentences emphasizing their company culture and working environment. Take advantage of this opportunity to set your opportunity apart from competing listings and describe what you bring to the table for new hires.Hotel Housekeeper Job Responsibilities:Performs...


  • Amman, Jordan MARRIOTT International Full time

    Position No.Position Category Golf, Fitness, & Entertainment Location Sheraton Amman Al Nabil Hotel, 5th Circle, Amman, Jordan, Jordan VIEW ON MAP Type Full-Time Work remotely? N Transfer? N Position Type Non-Management Marriott International has an equal opportunity policy. We believe in the value of a diverse workforce and foster an inclusive culture that...