TAQ Services Lead
3 months ago
- Accountabilities:
As a TAQ Services Lead, you will be passionate about leading a team that delivers an exceptional customer experience. You will recruit, manage, and develop a team of TAQ Admins, ensuring they have the necessary skills and resources to meet customer needs. You will serve as the first escalation point for complex transactions, liaising with appropriate HR teams as required. Your role will also involve overseeing a team responsible for managing employee personal data and documentation, as well as a suite of workforce and organizational data processes within Workday. You will also be responsible for identifying continuous improvement opportunities to enhance the efficiency of TAq admin services processes and improve employee experience.
Essential Skills/Experience: - 10+ years of HR SSC experience
- 5-7 years of team leader experience
- Bachelor degree
- Experience supporting HR processes and transactions, ideally in Workday
- Keen attention to detail and focus on data accuracy
- Great understanding of common HR and service centre enabling technologies – e.g. case management, telephony and online user portals.
- Able to communicate fluently in English.
- Experience in Microsoft applications
- Highly developed communications, organization and interpersonal skills
- Proven ability to work with confidential data
- Working experience in multinational companies.
- Working experience in TAq admin processes.
- Clear focus and experience in detecting and executing process improvement, simplification and automation opportunities.
- Ability to think analytically and effectively problem solve using creative solutions.
- Strong management and leadership skill.
-
Customer Service Team Lead
1 month ago
Amman, Amman, Jordan Amazon Full timeJob SummaryWe are seeking a highly skilled Customer Service Team Manager to lead our team of Customer Service Associates. The successful candidate will be responsible for managing day-to-day operations, prioritizing work, and ensuring high-quality delivery under aggressive deadlines.Key ResponsibilitiesTeam Management: Manage a team of 20-25 Customer Service...
-
Recreational Services Lead
2 months ago
Amman, Jordan V2X Inc Full timeRecreational Services LeadMajor Responsibilities: Responsible for the day-to-day operation and management, , and personnel supervision of all Recreational Service facilities and related activities as specified in the Performance Work Statement.Responsible for communicating and upholding company standards, leading by example, working as a team and providing...
-
FB Service Expert Lead
5 months ago
Amman, Jordan MARRIOTT International Full timeOur jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal....
-
Customer Service Supervisor
1 month ago
Amman, Amman, Jordan Chalhoub Group Full timeCustomer Care SupervisorWe are seeking a highly skilled and experienced Customer Care Supervisor to join our team at Chalhoub Group. As a Customer Care Supervisor, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our customers.Key Responsibilities:Team Leadership: Lead a team...
-
Lead Retail Associate
1 month ago
Amman, Amman, Jordan Amazon Full timeLead Retail Associate Job DescriptionAs a Lead Retail Associate at Amazon, you will be the face of our company and play a vital role in creating a vibrant store culture based on customer obsession, trust, respect, integrity, continuous learning, and fun.You will possess strong attention to detail, the ability to quickly prioritize tasks, a willingness to...
-
Lead Retail Associate
2 months ago
Amman, Amman, Jordan Amazon Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Lead Retail Associate. As a key member of our store team, you will be responsible for providing exceptional customer service and contributing to a positive store culture.Key ResponsibilitiesCustomer Service: You will be the face of Amazon and be responsible...
-
Customer Service Director
2 months ago
Amman, Amman, Jordan jeeny Full time{"title": "Head of Customer Service", "description": "About JeenyJeeny is a mobile application that simplifies daily commuting and transportation. Our mission is to make mobility accessible, affordable, and flexible for everyone.We are a joint venture between MEIG, Rocket Internet, and IMENA. Jeeny was established in 2014 as Easy Taxi, but we revamped our...
-
Lead Retail Associate
2 months ago
Amman, Amman, Jordan Amazon Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Lead Retail Associate. As a key member of our store team, you will be responsible for providing exceptional customer service and contributing to a positive store culture.Key ResponsibilitiesCustomer Service: You will be the face of Amazon and interact with...
-
Strategic Engagement Lead
2 months ago
Amman, Amman, Jordan iHorizons Full time{"Job Title": "Strategic Engagement Lead", "Job Summary": "As a Strategic Engagement Lead at iHorizons, you will be responsible for delivering multiple projects and programs while maintaining and enhancing relationships with client-side stakeholders. Your goal will be to increase business and profitability from the engagement while ensuring the effective and...
-
Lead Operations Manager
2 months ago
Amman, Amman, Jordan Amazon Full timeAbout the JobDescriptionAs a Division/Shift Manager at Amazon, you will lead a large, diverse team and ensure that your business area always meets the company's high standards. In this hands-on role, you'll gain a deep understanding of the complex operations of a global company and develop the skills needed to keep everything running smoothly. Together with...
-
Operations Lead
3 months ago
Amman, Jordan AstraZeneca Full timeDevelopment function, driving simplification and efficiency in our operations, and being responsible for the implementation of initiatives and projects. Leading a team, the ideal candidate will possess strong leadership skills, excellent project management abilities and a passion for driving organization change and transformation.Key Accountabilities Find...
-
Recreational Services Manager
1 month ago
Amman, Amman, Jordan V2X Inc Full timeRecreational Services LeadJob Summary:V2X Inc is seeking a highly motivated and experienced Recreational Services Lead to join our team. As a key member of our operations team, you will be responsible for the day-to-day management of our recreational facilities and related activities.Key Responsibilities:Facility Management: Oversee the maintenance and...
-
Customer Service Director
2 months ago
Amman, Amman, Jordan jeeny Full timeAbout JeenyJeeny is a mobile application that simplifies daily commuting and transportation. By connecting users with their preferred mode of transportation, we aim to make mobility accessible, affordable, and flexible for all.We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in 2014 as Easy...
-
Head of Customer Service
5 months ago
Amman, Jordan jeeny Full timeAbout Jeeny:Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in...
-
Sales Representative
2 months ago
Amman, Amman, Jordan MagicMedia-Jordan Full time{"h1": "Sales Representative - B2B Services", "p": "We are seeking a skilled Sales Representative to join our team at MagicMedia-Jordan. As a Sales Representative, you will be responsible for offering and selling our professional services to potential customers, presenting proposals, and maintaining good relationships with customers. If you have experience...
-
Sales Team Lead
1 month ago
Amman, Amman, Jordan Migrate Full timeJob Title: Telemarketing ManagerMigrate is seeking a highly skilled Telemarketing Manager to join our team in Cairo, Egypt. As a key member of our sales team, you will be responsible for driving sales growth, managing sales performance, and delivering exceptional customer service.Key Responsibilities:Sales Team Management: Lead and manage a team of sales...
-
Academic Outreach Specialist
1 month ago
Amman, Amman, Jordan Bridge International for academic services Full timeAbout Bridge International: We're a leading provider of academic services, connecting students with their dream educational opportunities abroad. As a Telemarketing Consultant, you'll play a crucial role in promoting our services and making a real difference in students' futures.Key Responsibilities:• Initiate outbound calls to potential clients to...
-
Service Charge Accountant
2 months ago
Amman, Amman, Jordan Eram Talent Full time{"title": "Service Charge Accountant", "content": "Job SummaryEram Talent is seeking a highly skilled Service Charge Accountant to join our team. As a key member of our property management team, you will be responsible for managing service charges for residential, commercial, retail, and industrial spaces, as well as wider community management charges across...
-
Software Development Lead
2 months ago
Amman, Amman, Jordan Crossover Full timeSoftware Architect Job DescriptionCrossover is seeking a highly skilled Software Architect to lead the development of robust software solutions. As a key member of our team, you will be responsible for designing and developing software that meets the technical needs of our projects.Key Responsibilities:Software Design and Development: Design and develop...
-
Customer Service Representative
1 month ago
Amman, Amman, Jordan Binance Full timeAbout the JobBinance is a leading global blockchain ecosystem and cryptocurrency infrastructure provider. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. We're looking for a talented Customer Service Representative to join our team and help us achieve this mission.ResponsibilitiesHandle high-volume live chat and other...