Lead Retail Associate

5 days ago


Amman, Amman, Jordan Amazon Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Lead Retail Associate. As a key member of our store team, you will be responsible for providing exceptional customer service and contributing to a positive store culture.

Key Responsibilities
  • Customer Service: You will be the face of Amazon and be responsible for delivering outstanding customer service, ensuring that every customer leaves the store with a positive experience.
  • Store Operations: You will assist the manager with store operations, including maintaining a clean and organized store environment, and ensuring that all store policies and procedures are followed.
  • Leadership: You will have floor leader responsibilities, including leading by example, providing guidance and support to colleagues, and contributing to a positive and inclusive store culture.
  • Continuous Learning: You will be committed to continuous learning and development, staying up-to-date with the latest products, services, and store processes.
Requirements
  • Strong Communication Skills: You will possess excellent communication skills, both verbal and written, and be able to effectively communicate with customers, colleagues, and management.
  • Attention to Detail: You will have a strong attention to detail, ensuring that all tasks are completed accurately and efficiently.
  • Teamwork: You will be a team player, working collaboratively with colleagues to achieve store goals and objectives.


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