Data Associate I

6 days ago


Amman, Amman, Jordan Amazon Full time
About the Role

We are seeking a highly motivated and detail-oriented Data Associate I to join our team at Amazon. As a Data Associate I, you will play a critical role in providing timely and quality data annotation for various e-commerce workflows.

Key Responsibilities
  • Meet Business Metrics and Goals: Ensure that all data annotation tasks are completed to the highest standards, meeting Service Level Agreements (SLAs), production, and quality targets.
  • Work with Minimal Direction: Take ownership of your work and make quick decisions while adhering to provided guidelines.
  • Maintain Records and Trackers: Update trackers and workflow tools as necessary to maintain accurate records of daily work.
  • Follow SOPs and Guidelines: Ensure that all output is quality compliant and adheres to Standard Operating Procedures (SOPs) and manager's instructions.
  • Contribute to Project Improvement: Share ideas and suggestions for improving project efficiency and operational excellence.
  • Communicate with Stakeholders: Provide timely responses to stakeholders on related tasks, following SOPs and defined SLAs.
  • Identify and Escalate Issues: Proactively raise concerns or alarms that may impact core deliverables or operations to managers or stakeholders.
  • Analyze Data and Evaluate Trends: Analyze data, identify trends and patterns, and recommend generic patterns to be translated into rules.
  • Work with Sensitive Issues: Be willing to work with sensitive topics, including adult content, religious and philosophical issues, and other potentially sensitive products.
  • Troubleshoot and Conduct Root Cause Analysis: Troubleshoot issues related to process and conduct root cause analysis as required.
  • Familiarity with Online Retail: Possess a basic understanding of online retail (e-commerce) principles and practices.

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