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Retail Store Manager
2 months ago
As a Retail Outlet Executive at Aramex, you will play a crucial role in ensuring exceptional customer satisfaction and driving sales growth. Your primary responsibility will be to provide top-notch customer service, resolve customer complaints in a timely manner, and contribute to meeting cash targets.
Key Responsibilities:- Customer Service: Ensure timely resolution of customer complaints, provide excellent customer service, and sustain high customer satisfaction levels.
- Cash Handling: Ensure the use of up-to-date cash rates, manage and meet customer expectations, and provide full information and advice to customers.
- Sales and Service: Sell cash shipments, attend to cash customers, and fulfill their requirements, solve their problems, and follow up on their cases.
- Team Collaboration: Collaborate with the team to achieve team objectives, facilitate the flow of information horizontally and vertically, and promote Aramex campaigns for customers.
- Compliance and Sustainability: Adhere to company HSSE, compliance, and sustainability corporate policies.
- Education: Study field: Business or any related field.
- Skills: Good communication skills, flexibility, and ability to work in a fast-paced environment.
About Aramex: Aramex is a leading logistics and transportation company that provides innovative and reliable solutions to its customers. We are committed to delivering exceptional customer service and driving growth through our team members.
